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Industry Solutions: Hotels & Cruises

Acquire more customers that research online and book over the phone with Marchex

60% of mobile searchers say they are likely to call a hotel, book a cruise or rent a car if a mobile advertisement has a click-to-call option. Marchex works with top hotel, cruise and rental car companies to maximize sales from digital and omni-channel programs.

Grow sales by optimizing the customer experience

Identify high-intent phone calls automatically to optimize media

Acquire new inbound leads through the Marchex Call Marketplace

Click-to-call delivers new customers

Mobile Searchers

60% of consumers are likely to click-to-call for travel when presented the option in a smartphone search result

Sales impact

More than 20% of inbound sales calls convert into customers

Smartphone Usage

Consumers will make nearly 100 billion phone calls to businesses from mobile in 2016

“We launched Marchex Call Analytics in the UK and United States in order to gain real-time visibility and insights into performance of our digital advertising campaigns. Within weeks, we achieved a 10x ROI on our investment, and we look forward to a further global rollout.”

Kurt Stephenson, e-Commerce Innovation Manager at AccorHotels

Top industry marketers use Marchex

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See what Marchex can do for you

Additional Resources

Insight

Click-to-Call: Ringing Up Travel

The Marchex Institute has reexamined the data of over 10,000 calls using Marchex Call DNA in order to determine why consumers are calling when many of the options for travel consumers are available online.

Read more >

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