How we're different
Marchex delivers a 360-degree view of marketing effectiveness by connecting real-world, offline actions to digital and mobile behavior. It’s not simply our products that make us different – it’s the experience we have working with the world’s top brands and the depth with which we work with our clients.
True, 100% attribution
Only Marchex classifies the outcome of every inbound phone call and associates it with a specific online behavior or search term. There aren’t any exceptions or fine print. Our channel-specific solutions deliver this data into the tools marketers use to optimize digital marketing spend.
Enterprise-class scalability, reliability and built-in security
Only Marchex ensures marketers can safely and effectively attribute over-the-phone and in-store sales to mobile behavior.
The only technology to measure consumer intent without call recording.
The industry’s only solution to block spam calls from spoofed or faked Caller IDs.
Secure Call Analytics
The most secure platform for call analytics, including the automatic redaction of call recordings while the call is happening.
Full service onboarding and expertise
Our enterprise customers view Marchex as a strategic partner. Dedicated experts ensure your call analytics implementation is fully operational from initial onboarding to ongoing guidance and performance insights.
Partnership and Onboarding
Product experts that guide setup, configuration, initial training and integration support.
Professional account executives that ensure Marchex is fully implemented and embraced in your organization.
Senior marketing analysts and data scientists who deliver customized reports, best practices and actionable insights.