Gain a deep understanding of your calls
Know your customer’s intent with Call DNA, the only speech analytics technology to automatically visually map, classify and score every phone call – with or without call recording. If you are an advertiser who is sensitive to the use of call recordings, Call DNA is a new opportunity to access call analytics that were previously unavailable.
Tune ad campaigns to drive calls with high conversion potential
Extract key insights without recording calls
Optimize your response to callers with detailed call outcomes
View a visual map of each call with Call DNA
Optimize your paid search campaigns based on calls that convert to customers.