Connect with us
Call Us
800.684.9294Reputation Management for Small Business
Give Small Businesses an Information Advantage
The E-mail, Reputation and Presence Management (ERPM) category for small businesses is expected to grow from $460 million in 2008 to $3.1 billion in 2013.* Marchex helps you take advantage of this opportunity with Marchex Reputation Management, the first product of its kind designed specifically for small businesses.
Marchex Reputation Management gives your small business customers a simple, yet powerful way to manage and improve their online reputations—and enables you to expand your product offering, build loyalty and generate more revenue.
How it works
Give your small business customers a 360-degree view of everything from customer feedback to industry trends, plus a suite of interactive tools that help them take action.
-
Track customer reviews and mentions
We compile content from more than 8,000 online sources and strategic partners from Citysearch to Twitter to local blogs and forums, delivering key analysis that help small businesses quickly see new opportunities and areas for improvement.
Did you know?
84% of consumers say online customer reviews influence their decision to purchase products or services.
- Opinion Research Corporation
*BIA Kelsey. August 2009.
“Online reviews are how people find us,” Dorausch says. About 80% of his new business stems from customers finding online reviews about him and booking appointments, he says.
– Mike Dorausch
Chiropractor, Los Angeles, quoted in USA TODAY
“For a small business, time is at a premium. This is an easy way to find out what people are saying about my company…There’s one dashboard so you don’t have to do a lot of work to find out the good, the bad and the ugly."
– Craig Abplanalph
Vice President of Definitive Audio on Marchex Reputation Management in New Media Hub
Hot News Headlines
Press Release:
Marchex Announces Regular Quarterly Dividend for Common Stock
SEATTLE, WA – January 13, 2012 – Marchex, Inc. (NASDAQ: MCHX), today announced that the company's Board of Directors has declared a regular quarterly dividend.
Press Release:
Marchex to Present at the Citigroup Entertainment, Media & Telecommunications Conference
Seattle, WA – January 4, 2012 – Today, Marchex, Inc. (NASDAQ: MCHX) announced that Michael Arends, CFO, will present at the Citigroup Entertainment, Media & Telecommunications Conference.
