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Here's How Here's How Here's How Here's How
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Power of Intelligent Insights for Explosive Growth
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Inspired by Innovation, Developed for Impact

Train customer success teams on call handling best practices to help increase efficiency, effectiveness and accountability
Sell more by increasing the efficiency, effectiveness and accountability of your sales team.
Maximize results for your stakeholders or clients. Ensure that you are hitting your lead generation targets and maximizing your return on marketing spend.

See how Marketing Edge connects conversation outcomes to revenue
Power of Intelligent Insights for Explosive Growth
Sentiment analysis identifies emotions and provides the reasons behind them, providing a leading indicator of how your business is performing.
Understand the causes and frustration or satisfaction and use these insights to tailor your strategies to improve customer experiences.
Here's HowAll-Inclusive Solutions For
Every Business Requirement
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Unlock Industry-Specific Insights
To Drive Success
Driving Success Across the Auto Industry

Win more car buyers in today’s automotive market
Drive more customer engagements and improve dealer performance with conversation intelligence that delivers deeper insights
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Solve critical sales and marketing challenges
Streamline Operations And Improve Efficiency
Operations optimization streamlines business processes by automating tasks, improving workflows, and enabling seamless team collaboration. Real-time performance tracking helps identify bottlenecks and areas for improvement, driving efficiency.
Process Automation
Automating repetitive tasks reduces manual effort, cuts down on errors, and speeds up processes, improving overall operational efficiency.

Workflow Optimization
Refining workflows ensures seamless task transitions, eliminates bottlenecks, and accelerates project timelines to drive faster results.

Resource Management
Efficient allocation of people, time, and tools ensures that resources are used strategically, boosting productivity and minimizing waste.

Discover how Conversation Intelligence can boost your vehicle sales
It's easy to integrate Marchex Marketing Edge with your CRM, chat, martech or adtech system








Ready to see Marchex in action?
Discover how Marchex can transform your business with real-time insights, enhanced customer interactions, and data-driven decisions. Let’s show you the difference it can make today!
Get Started Today
Solution-Driven Packages
Core
- Call Tracking using Toll-free and Local Numbers
- Clean Call® SPAM Protection
- Call Verify
- Call Recording
- Whisper
- Standard Reporting
- Email Alerts
Advantage
- Everything in Core PLUS...
- Enhanced Caller ID
- Call Transcription
- Keyword Spotting
- Whisper
- Call Routing (IVR Selection, Time of Day, Follow Me, Geography or Zip Code)
- Dynamic Number Insertion: 1:1, Channel, Campaign or Keyword Attribution
- Call Scoring
- Call Tagging
- PCI Redaction
- Social Security Number Redaction
- Web Form Attribution
- Sales Conversion Tracking
What our awesome customers say
Hear directly from our satisfied clients about how our solutions have transformed their businesses and exceeded expectations every step of the way.
Featured Blog Posts
Other Blogs

What’s Best for Your Business: Industry-Specific AI or General...
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Marchex at NADA 2025: Shaping the Future of Automotive Inno...
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25 Calls = 1 Google Review: How Can Your Business Benefit?
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Turning Customer Emotions into Marketing Success: The Power...
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How Home Services Marketers Are Winning with Call Insights...
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Shed Light on Blind Spots with Conversational Intelligence
Read PostAwards





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Discover Actionable Insights for Your Business
Explore valuable resources tailored to help you grow your brand and make data-driven decisions.
Marchex has been delivering innovative revenue generation and business optimization solutions for our customers since our founding, and as a public company since 2004.
We enable sales and marketing teams to deliver the buying experiences that today’s customers expect, bringing digital channels together with offline channels such as phone and text messaging.
The Minds Behind Conversation Intelligence
Meet the talented individuals who are shaping the future of smart communication.
Press Release
Stay up-to-date with the latest company announcements and press releases.
Marchex Announces Q4 2024 Earnings Results
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Marchex Partners with Global Marketing Firm to Enhance AdTech.
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Marchex Launches New Voice-Activated Platform for Sales Teams
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Our Awards & Recognition
As the leading provider of conversational analytics, we have a track record that we’re proud of

AI Breakthrough Award 2024

AI Breakthrough Award 2022

Sales And Marketing Technology Award 2022

AI Breakthrough Award 2022

Artificial Intelligence Excellence Award 2022
