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What is the Marchex Call Analytics platform?
The Marchex Call Analytics platform lets marketers and sales teams stop the guess work, connecting online-to-offline data to better understand what drives a customer to convert. From search analytics to our award-winning speech analytics technology, your call data is an untapped competitive asset that Marchex can help you capitalize on to create advantage.
In today’s increasingly mobile world, consumers are engaging with your brand across an exploding number of channels and devices. But recent studies prove – the most valuable conversion events still happen over the phone.
Comprehensive, multi-layered information security program. Marchex is both SOC 2 Type II certified for security and enables HIPAA compliance.
Marchex is TRUSTe verified and EU-US Privacy Shield Framework compliant. Encryption of sensitive data at rest and in transit.
How to Rescue a Missed Opportunity… in Real Time
Your marketing drives high intent callers to your business so you can make sales. But sometimes, for any number of reasons, the caller doesn’t convert. In the past, the opportunity was now lost or at least out of your control. But today, AI-powered tools can help you rescue the sale.
- How to find missed sales in real time
- Why the caller didn’t enter a transaction
- How to rescue the sale…before the caller contacts a competitor