Marchex Call Analytics Platform

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What is the Marchex Call Analytics platform?

The Marchex Call Analytics platform lets marketers and sales teams stop the guess work, connecting online-to-offline data to better understand what drives a customer to convert. From search analytics to our award-winning speech analytics technology, your call data is an untapped competitive asset that Marchex can help you capitalize on to create advantage.

In today’s increasingly mobile world, consumers are engaging with your brand across an exploding number of channels and devices. But recent studies prove – the most valuable conversion events still happen over the phone.

See what our customers are saying about Marchex

G2 Crowd Reviews
  • Agency in Marketing and Advertising

    Marchex user for 10 years

    "I have used Marchex for 10 years. The service is incredible whenever I have a question or a minor problem. Letting my clients know whenever they get a call reinforces the value we provide. The monthly reports directly to my clients keeps them coming back month after month. The ability to listen to calls is amazing when a client suspects the worst. I have been able to save every client complaint with tangible results and the names of leads that have come in. The system has helped my business grow and to maintain existing customers for years."
    02/15/2018
    Read the full Marchex review