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What is the Marchex Call Analytics platform?
The Marchex Call Analytics platform lets marketers and sales teams stop the guess work, connecting online-to-offline data to better understand what drives a customer to convert. From search analytics to our award-winning speech analytics technology, your call data is an untapped competitive asset that Marchex can help you capitalize on to create advantage.
In today’s increasingly mobile world, consumers are engaging with your brand across an exploding number of channels and devices. But recent studies prove – the most valuable conversion events still happen over the phone.
Comprehensive, multi-layered information security program. Marchex is both SOC 2 Type II certified for security and enables HIPAA compliance.
Marchex is TRUSTe verified and EU-US Privacy Shield Framework compliant. Encryption of sensitive data at rest and in transit.
3 Reasons Businesses Should Text
According to a recent Pew Study, 97% of people text at least once a day and 56% of people surveyed prefer to message a business than call customer service according to a Nielsen study. Text messaging helps reach an untapped group of consumers who prefer text communications, which elevates the customer experience and drives more sales.
In this webinar, you’ll learn:
- How to unlock new revenue opportunities
- How to offer consumers more ways to interact with your business
- How quick and easy it is to text-enable your existing business phone number