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What is the Marchex Call Analytics platform?
The Marchex Call Analytics platform lets marketers and sales teams stop the guess work, connecting online-to-offline data to better understand what drives a customer to convert. From search analytics to our award-winning speech analytics technology, your call data is an untapped competitive asset that Marchex can help you capitalize on to create advantage.
In today’s increasingly mobile world, consumers are engaging with your brand across an exploding number of channels and devices. But recent studies prove – the most valuable conversion events still happen over the phone.
Comprehensive, multi-layered information security program. Marchex is both SOC 2 Type II certified for security and enables HIPAA compliance.
Marchex is TRUSTe verified and EU-US Privacy Shield Framework compliant. Encryption of sensitive data at rest and in transit.
Put Conversational AI to Work In Your Business
How AI Can Make Business Decision-Making Better
Applying Artificial Intelligence (AI) to real-life business challenges can be elusive. The power of AI lies in its ability to glean intelligence from huge datasets, such as call data, that would have been impossible to uncover just a few years ago. Join Marchex for a live webinar to learn:
- What AI is and why it’s a gamechanger
- How AI helps conversation-based businesses uncover hidden intelligence
- Which 5 steps to take to get started on your AI journey