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What is the Marchex Call Analytics platform?
The Marchex Call Analytics platform lets marketers and sales teams stop the guess work, connecting online-to-offline data to better understand what drives a customer to convert. From search analytics to our award-winning speech analytics technology, your call data is an untapped competitive asset that Marchex can help you capitalize on to create advantage.
In today’s increasingly mobile world, consumers are engaging with your brand across an exploding number of channels and devices. But recent studies prove – the most valuable conversion events still happen over the phone.
Comprehensive, multi-layered information security program. Marchex is both SOC 2 Type II certified for security and enables HIPAA compliance.
Marchex is TRUSTe verified and EU-US Privacy Shield Framework compliant. Encryption of sensitive data at rest and in transit.
5 Tips to Close Customers on the Call
Phone calls are a key revenue driver in many industries, making it critical to optimize every call. In this webinar on closing more deals over the phone, you’ll learn:
- How to find the highest-quality calls
- How to measure and optimize every call
- How to get a second chance when the first call doesn’t end successfully