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You drove someone to call your brand. Do you know what happened next?

Gain actionable intelligence from inside every call so you can convert more callers into customers.

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Discover Speech Analytics

Watch how to convert more callers into customers using actionable intelligence from every call.

Understand what happened on every call

Now you can know what happened on every call with Speech Analytics so you can quickly optimize your marketing and media spend to drive more of the phone calls that convert into customers.

Optimize your telesales team performance

Determine if sales scripts are being adhered to and this allows sales teams to ensure qualifying leads from marketing are closed successfully by ensuring agents are well trained, following scripts and that high performing reps can be identified and everyone else can copy their best practices.

More reliable than IBM's Watson (Source: Gigaom)

With Marchex Speech Analytics you can understand, at scale, what’s happening on inbound calls so you can quickly optimize your marketing and media spend to drive only the phone calls that convert into customers.

Hear from our customers:

The only solution that could accurately provide keyword-level attribution, which produced 43% greater media efficiency and 50% more sales.

Brad Roberts, VP of Marketing at Allconnect

Learn how Marchex helps you understand what's driving your phone calls

Converting a Caller to a Customer Read the white paper
Connect Your Media Spend to Call Conversions Read the product sheet
Connect Conversations with Conversions Read the white paper
5 Things to Ask Your Site Vendor Read the white paper
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Marchex Attempts to Prove Speech Analytics Outperforms IBM Watson Read the news release