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Listen closely: your best customers are calling.
Your marketing has worked. The phone is ringing. Tune in to reveal actionable insights that can turn that caller into a customer.
Get deep customer understanding with Marchex Speech Analytics
Hear from our customers:
“With Marchex Speech Analytics, we can leverage the agent script tracking report to measure every call to understand what calls were getting handled correctly. We get actionable data that helps us train stores and agents to optimize sales performance and this is improving our bottomline. Only Marchex can economically measure every incoming call at the scale that we operate at.”
Mo Khalid, VP of Operations at Meineke