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See the Full Picture. Act on the Right Insights.

You can’t fix what you can’t see. Marchex can give strategic business leaders the insight needed to spot friction, scale what works, and drive better performance across the business.

Why Strategy Teams Choose Marchex:
  • Because instincts alone won’t scale.
  • Marchex can turn voice-of-customer data into a strategic lens for better decisions, faster action, and measurable outcomes.



Unlock Operational Agility with Marchex

What Today's Leaders are Up Against

Disconnected Data

Marketing reports clicks. Sales tracks calls. CX tracks reviews. But connecting these dots to understand what’s driving performance still often takes months (and a team of data scientists).

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Too Slow to Act

By the time insights reach leadership, the damage is often already done. Without faster feedback loops, strategy stays retroactive.

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Unclear Levers

Leaders need to know what actions make the largest impact and how to measure it. But patterns are hidden in call logs, spreadsheets, or not tracked at all.

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How Marchex Can Power Smarter Strategy

  • See What’s Driving (or Stalling) Outcomes

    Quickly pinpoint what’s working across locations, teams, and campaigns — and where customer friction is holding you back.

  • Spot Trends Early, Not After the Quarter Ends

    From missed bookings to pricing pushback, Marchex can help you spot the signs early and recommend what to do next, with industry benchmarks to back it up.

  • Unify Disconnected Data

    Marchex can ingest data from CPaaS, UCaaS, and CRM systems and leverage AI to surface insights that would otherwise stay buried. Leaders can get a clear, unified view to guide their decisions and move faster.

Discover how Conversation Intelligence can boost business performance

Webinars

AI Call Agents Gone Rogue: 5 Pitfalls to Avoid

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Webinars

Calls Are Data: How to Decode What Customers Are Telling You 

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Webinars

From Gut Feel to Game Plan: Building Smarter Sales & Service Workflows

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Webinars

One Source of Truth: Scaling Conversation Intelligence Across Sales, Service & Marketing  

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Ready to see Marchex in action?

Discover how Marchex can transform your business with real-time insights, enhanced customer interactions, and data-driven decisions. Let’s show you the difference it can make today!

Talk to a solutions expert