We’re The Team Connecting Online Behavior to Real World, Offline Actions

Learn what fuels us to drive results for the world’s best brands.

What we do isn’t about ones and zeroes, CPM, or call volume. It’s about leading the team that connects customers to companies they’re interested in—and helping companies reach back out to those customers, and others like them, to close more sales. Bridging the formerly disparate worlds of digital marketing and the phone call to strengthen the connection between companies and their customers is our reason for being here.

Our Team

Russell Horowitz Executive Chairman and Co-CEO
Russell Horowitz Executive Chairman and Co-CEO

As the Executive Chairman, I am focused on various aspects of our business, including our evolving strategy and providing mentorship to help our people grow and achieve their potential.  I also work with our key stakeholders to help ensure we understand their needs and are delivering on them.

I have a very diverse professional background, which over my career includes starting five companies in four different industries, three of which became public companies. In the course of my career, I have held nearly every executive and board leadership role, and I bring together these experiences with strategy, capital planning and operational execution to create a vibrant company and culture with meaningful value creation opportunities.

Mike Arends Chief Financial Officer and Co-CEO
Mike Arends Chief Financial Officer and Co-CEO

As the company’s CFO, I oversee all financial strategy, forecasting and asset management at Marchex. My job also allows me to work closely with our leaders as an economic adviser and act as a key driver of the company’s culture of accountability and transparency. Prior to joining Marchex, I held various positions at KPMG, most recently as a Partner in KPMG’s Pacific Northwest Information, Communications and Entertainment Assurance practice.

John Roswech Chief Revenue Officer
John Roswech Chief Revenue Officer

As Chief Revenue Officer, I oversee the performance, strategy and alignment of our revenue operations. My passion is leading sales organizations at rapidly scaling technology companies and growing world-class customer relationships. Before coming to Marchex, I spent more than 20 years working with the world’s largest brands and media companies such as Criteo, Jingle Networks and Aquantive. I’m excited by Marchex’s significant opportunity to become a leading conversational analytics and solutions company in an emerging market.

Ryan Polley Chief Product Officer
Ryan Polley Chief Product Officer

As Marchex’s Chief Product and Strategy Officer, I’m passionate about technology and building AI-driven solutions that make us an indispensable partner to our customers. My focus is developing product strategies that expand the capabilities of artificial intelligence in a way that can help businesses grow faster. Prior to Marchex, I held various leadership positions, most recently at Kargo, a mobile technology and advertising company in New York City, where I served as Chief Product Officer.

Francis J. Feeney Chief Corporate and Strategic Affairs Officer
Francis J. Feeney Chief Corporate and Strategic Affairs Officer

My role at Marchex encompasses major corporate and strategic affairs initiatives and I am focused on helping drive Marchex’s continued evolution as a leading conversational analytics and solutions company. I have worked closely with the Company since its inception and have played a leading role in the Company’s acquisitions, equity offerings and strategic initiatives over the years. I have more than 30 years of legal and management experience as a senior corporate and securities partner with firmwide and practice group leadership roles at several leading national and global law firms.

Mark Corley SVP, Analytics
Mark Corley SVP, Analytics

My passion is to partner with colleagues to deliver transformative business value for our clients. I am responsible for driving growth and adoption of our analytics products and helping to advance our analytics product leadership in the market. I have a long tenure in the tech industry with experiences ranging from launching startups to managing complex global organizations.

Travis Fairchild EVP, Business Development & Solution Consulting
Travis Fairchild EVP, Business Development & Solution Consulting

I wear many hats at Marchex but am most passionate about helping our customers take action against the insights Marchex technology can deliver and growing acquisition campaigns. With the company today I am responsible for the strategic development of Marchex products, customers and distribution. I have a hands-on approach and love to dig in with clients, helping to solve some of the toughest challenges in digital marketing. During my 10+ years at Marchex, I’ve had the pleasure of leading revenue generation and monetization efforts for Marchex’s domain portfolio, publishing group and search engine teams.

Kyoo Kim VP, Revenue
Kyoo Kim VP, Revenue

Helping both our existing and potentially new customers solve complex, mission critical business problems is my main objective at Marchex. I lead a sales and leadership team that is passionate about partnering with companies to understand their biggest opportunities and pain points, and also to help them understand how phone calls, messaging and other communication channels impact both revenue and customer experience outcomes. I have a diverse background in digital advertising and strategy and love sharing stories of how businesses can leverage technology to find their best customers and grow relationships.

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Matt Mullenburg SVP, Head of Automotive
Matt Mullenburg SVP, Head of Automotive

I am a strategic partner for automotive companies world-wide, and am passionate about helping them solve complex problems in areas such as retail marketing and customer experience. As the voice of the customer, I work with OEM’s, dealerships and partners to drive alignment, build sustainable and long-term solutions, and deliver performance improvements for my clients. With more than 20 years of experience in operations and business development, I am passionate about the automotive industry and digging in to understand the needs of your business.

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William Li VP, Engineering
William Li VP, Engineering

My focus at Marchex is building a strong engineering organization and driving partnerships with business teams. I am passionate about innovating our digital marketing products with cutting edge cloud, big data and AI technologies to provide value and deeper intelligence to help our customers succeed. I have led and grown many technology organizations in the past to serve enterprise and consumer markets.

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Michelle Paterniti General Counsel
Michelle Paterniti General Counsel

As General Counsel, I am a strategic partner and advisor to the OCEO, contributing to the long-term success and direction of Marchex. With nearly 20 years of experience in corporate law, most recently at a leading global law firm, I specialize in securities law and corporate governance matters, in addition to mergers and acquisitions. I have been engaged with Marchex since its founding in 2003 and am passionate about the growth and success of the company and the people that work here.

Andy Smith SVP
Andy Smith SVP

I’ve embraced many different roles in my 16 years at Marchex, from finance to operations, business development, strategic account management, infrastructure development and corporate development activities. I currently manage and lead our Media Call business. I am laser-focused on continuing to strategically evolve our company so we can achieve organizational excellence and be best positioned to drive differential results for our customers and partners.

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Todd Wilson VP, Strategy & Operations
Todd Wilson VP, Strategy & Operations

I lead our sales engineering, onboarding, and carrier relations teams.  I am passionate about delivering solutions that solve customer pain-points and reducing friction during onboarding so customers get the most from our solutions as quickly as possible. I believe in building operational teams and processes that are simple, efficient, transparent, and scalable. I seek to reduce the number of moving parts required to operate at an optimal level. I have more than a decade of experience leading teams in advertising and marketing technologies.

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Trevor Caldwell SVP, Strategic Initiatives & Investor Relations
Trevor Caldwell SVP, Strategic Initiatives & Investor Relations

In my various roles at Marchex, I operate at the intersection of corporate development, investor relations and communications and I work across the organization at Marchex to grow customer and partner relationships. My focus is on helping businesses understand the voice of their customers, finding partnerships that can help our customers grow and sharing how we can help shape great customer experiences through our products. With more than 20 years of experience in business strategy development and communications, I am passionate about helping Marchex evolve into a leading growth company that solves critical needs for our customers.

Julie Warner Director, People Services
Julie Warner Director, People Services

I believe in value, trust and integrity – all things I practice in my job on a daily basis. My focus in People Services is delivering high levels of employee and customer services at Marchex. With my 20 years’ experience in HR in the Seattle area, I support the company and the People Services team through role modeling and coaching desired behaviors, and creating programs and processes that support desired outcomes. My goal is to positively impact and enhance employee satisfaction while continuing to align the People Services function with strategic objectives or the organization.