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We’re the team connecting online behavior to real world, offline actions.
Learn what fuels us to drive results for the world’s best brands.
What we do isn’t about ones and zeroes, CPM, or call volume. It’s about leading the team that connects customers to companies they’re interested in—and helping companies reach back out to those customers, and others like them, to close more sales. Bridging the formerly disparate worlds of digital marketing and the phone call to strengthen the connection between companies and their customers is our reason for being here.
Chairman & Office of the CEO
As Chairman of the Board, I focus intensely on how I can direct and coach the leadership team at Marchex (as well as the Board of Directors) to maximize success for our customers, our employees and our shareholders. To do that, I draw from over thirty years of experience building businesses, serving customers, inspiring teams and gleaning insights that will help us surprise and delight our customers. Highly satisfied customers will not only drive growth, but the positive business results that come from a solid client base will rally our internal teams, drive satisfaction and retention of our talented employees, and provide the growth and financial returns that our investors expect.
Having been with Marchex from the beginning, today I am responsible for all legal matters at the company including legal compliance, litigation, intellectual property protection, policy and regulatory affairs. My role serves as a business partner to the company’s key stakeholders and guardian of the company’s legal and ethical standards in all corporate operations. Back before Marchex I was previously Senior Vice President, General Counsel and Corporate Secretary of Go2Net and prior to that I was an Assistant State’s Attorney in Maryland.
As the company’s CFO, I oversee all financial strategy, forecasting and asset management at Marchex. My job also allows me to work closely with our leaders as an economic adviser and act as a key driver of the company’s culture of accountability and transparency. Prior to joining Marchex, I held various positions at KPMG, most recently as a Partner in KPMG’s Pacific Northwest Information, Communications and Entertainment Assurance practice.
As a member of the OCEO, I am focused on various aspects of our business, including our evolving strategy and providing mentorship to help our people grow and achieve their potential. I also work with our key stakeholders to help ensure we understand their needs and are delivering against them.
I have a very diverse professional background, which over my career includes starting five companies in four different industries, three of which became public companies. In the course of my career, I have held nearly every executive and board leadership role, and I bring together these experiences with strategy, capital planning and operational execution to create a vibrant company and culture with meaningful value creation opportunities.
I lead the people services organization at Marchex, which includes a team of HR professionals that support every aspect of the employee life-cycle. From recruiting top-talent to providing ongoing programs and consultation that reinforce our company values and attract and retain world-class employees, my goal is to create an environment that contributes to the success of our company and the personal and professional success of our employees.
In leading our media group, my focus is on driving the highest quality calls possible for our customers. We work with the industry’s highest quality partners and our customer base is well represented by the Fortune 1,000. We are laser focused on driving customer acquisition in the most cost-effective manner and scale. In the past three years, we have driven over 1 million new customers for our advertiser base.
I take a lot of pride in helping to create transformational customer and account strategies with our amazing customers, leading to great long-term relationships. At Marchex I lead our customer advocate groups for both call analytics and local operations. I am passionate about our clients and dedicated to our Marchex teammates. Growth for both of these groups is top of mind for me and guides my daily efforts.
I truly enjoy building best in class sales teams that deliver value for our clients. I get to do that every day at Marchex by leading the sales organization across all products and channels. My background has been focused on leading to this opportunity–I have over twenty years in the technology industry working with the world’s premier brands. Prior to Marchex, I served as VP Sales for Kenshoo, a leading marketing automation platform. Before Kenshoo, my experience included positions with Oracle, PeopleSoft and QlikTech.
I love rooting for good marketing wherever I can find it. Having joined Marchex at the end of last year, today I lead the marketing organization at the company which includes everything from branding and product messaging through to demand generation and communications. I’ve had the opportunity to build businesses from the ground up as well as work around the world in large global organizations. The common thread through all my experiences is that I love to build and lead great marketing teams and achieve outsized results for my company.
My passion is to partner with colleagues to deliver transformative business value for our clients. Having just recently joined Marchex, today I am responsible for driving growth and adoption of our analytics products, including overseeing our existing client base, client health, and advancing our analytics product leadership in the market. I have a long tenure in the tech industry with experiences ranging from launching startups to managing complex global organizations.
I lead the product and engineering organization at Marchex focused on delivering cutting edge enterprise software for our customers. I draw on experiences from my past roles as a product manager, product marketer, strategy consultant and software engineer to ensure that Marchex products empower our clients to achieve more! I am passionate about building a high performing team that can deliver against a challenging product vision.
I wear many hats at Marchex but am most passionate about helping our customers take action against the insights Marchex technology can deliver and growing acquisition campaigns. With the company today I am responsible for the strategic development of Marchex products, customers and distribution. I have a hands-on approach and love to dig in with clients, helping to solve some of the toughest challenges in digital marketing. During my 10+ years at Marchex, I’ve had the pleasure of leading revenue generation and monetization efforts for Marchex’s domain portfolio, publishing group and search engine teams.