Healthcare Solutions
Make every call count
Engage with patients more effectively with conversation intelligence
What are your biggest challenges?
Conversation Intelligence can help drive more revenue to your healthcare business by boosting connect rates and increasing engagement with prospective patients.
We're not sure what campaigns are attracting new patients
The healthcare industry has a blind spot around how many new patients they’re acquiring each month
Without visibility into your online and offline channel performance, budget decisions require too much guesswork and not enough data about new patient revenue. Understand which marketing channels are attracting new patients so you can attract even more of them.
Show me how to track new patients.
We need to prioritize high value calls
Healthcare organizations are bombarded with phone calls
Calls to healthcare organizations can range from existing and new patients with concerns to suppliers and other providers. How do you better understand what’s happening on your phone calls?
Show me how to understand call outcomes.
Patients want an easy way to schedule appointments
Healthcare organizations want to enhance the patient experience while efficiently booking more appointments
Healthcare professionals must put patient health first, sometimes at the expense of operational efficiency. How can you keep your calendar optimized without cumbersome processes?
Show me how to automate appointment scheduling.
High hang up rates due to automated messages and hold times
Healthcare organizations are busy – with limited staffing to handle calls without long hold times.
Patients often reach out by phone. But with tight appointment schedules and patient urgencies that arise, our staff can’t answer every call. How do we reconnect with missed patients?
Show me how to connect with patients vs other callers.
The healthcare industry has a blind spot around how many new patients they’re acquiring each month
Without visibility into your online and offline channel performance, budget decisions require too much guesswork and not enough data about new patient revenue. Understand which marketing channels are attracting new patients so you can attract even more of them.
Show me how to track new patients.
Healthcare organizations are bombarded with phone calls
Calls to healthcare organizations can range from existing and new patients with concerns to suppliers and other providers. How do you better understand what’s happening on your phone calls?
Show me how to understand call outcomes.
Healthcare organizations want to enhance the patient experience while efficiently booking more appointments
Healthcare professionals must put patient health first, sometimes at the expense of operational efficiency. How can you keep your calendar optimized without cumbersome processes?
Show me how to automate appointment scheduling.
Healthcare organizations are busy – with limited staffing to handle calls without long hold times.
Patients often reach out by phone. But with tight appointment schedules and patient urgencies that arise, our staff can’t answer every call. How do we reconnect with missed patients?
Show me how to connect with patients vs other callers.
The healthcare industry has a blind spot around how many new patients they’re acquiring each month
Without visibility into your online and offline channel performance, budget decisions require too much guesswork and not enough data about new patient revenue. Understand which marketing channels are attracting new patients so you can attract even more of them.
Show me how to track new patients.
Healthcare organizations are bombarded with phone calls
Calls to healthcare organizations can range from existing and new patients with concerns to suppliers and other providers. How do you better understand what’s happening on your phone calls?
Show me how to understand call outcomes.
Healthcare organizations want to enhance the patient experience while efficiently booking more appointments
Healthcare professionals must put patient health first, sometimes at the expense of operational efficiency. How can you keep your calendar optimized without cumbersome processes?
Show me how to automate appointment scheduling.
Healthcare organizations are busy – with limited staffing to handle calls without long hold times.
Patients often reach out by phone. But with tight appointment schedules and patient urgencies that arise, our staff can’t answer every call. How do we reconnect with missed patients?
Show me how to connect with patients vs other callers.
"The Marchex products have earned a starring role in our programs and have become essential assets in client renewals."
Steven Metzinger
VP, Product Management and Operations
