
Healthcare Solutions
Make every call count
Engage with patients more effectively with conversation intelligence
The best healthcare brands rely on Marchex
What are your biggest marketing challenges?
Conversation Intelligence can help you drive more revenue in your healthcare business by boosting connect rates and increasing engagement with prospective patients.
We’re not sure which campaigns or channels are driving calls
Marketers have a blind spot in their advertising strategy
Only 17% of Marketers say they are looking at the performance of all their marketing channels together. Without visibility into your online and offline channel performance, budget decisions require guesswork that can negatively impact your business.
Show me how I can use attribution to optimize my marketing spend
We need to drive new patient revenue from search campaigns
Unwanted calls waste critical time and precious marketing budget
Your business locations expect you to deliver leads that will convert. You need to generate more of your best leads from your existing search budget. But, how do you know which leads are the best so you can find more of them?
Show me how to maximize my Return on Ad Spend
We need to prioritize high value calls
Healthcare companies are bombarded with phone calls
Calls to healthcare companies range from existing patients with concerns, suppliers, other providers and new patients. How do you better understand what’s happening on your phone calls?
Show me how to understand call outcomes
Patients want an easy way to schedule appointments
Healthcare companies can have administrative challenges due to a high demand for services
Healthcare professionals must put patient health first, sometimes at the expense of operational efficiency. How can you keep your calendar optimized without cumbersome processes?
Show me how to automate appointment scheduling
We miss too many calls due to the nature of our business
Healthcare companies are busy – sometimes too busy to answer the phone
Patients often reach out by phone. But with tight appointment schedules and patient urgencies that arise, our staff can’t answer every call. How do we reconnect with missed patients?
Show me how to connect with callers we missed.