Award-Winning Conversational Intelligence Platform

Confidence comes from experience. Our customers know what it’s like to work with the industry leader.

Industry Analyst Recognition


Marchex Named The Leader in Conversational Intelligence by Opus Research

Download the 2021 Opus Research Conversational Intelligence Intelliview Report

More Awards

As the leading provider of conversational analytics, we have a track record that we’re proud of

  • AI Breakthrough Award 2022

    Marchex Conversation Intelligence -
    AI Based Analytics Innovation Award Winner

  • Artificial Intelligence Excellence Award 2022

    Marchex Conversation Intelligence -
    Automation Category Winner

  • BIG Awards for Business 2021

    Marchex Engage for Automotive -
    Product of the Year Award Winner

  • Martech Breakthrough Award

    Best Marketing Attribution Solution

  • "The Sammy" 2021 Sales and Marketing Technology Award

    Marchex Engage - Product of the Year

  • Appealie Award Badge


    Overall SaaS Award -
    Analytics + Business Intelligence

  • ai award

    2021 Artificial Intelligence Excellence Award

    Marchex – Automation
    Sales Engagement

  • AI Breakthrough Awards 2021

    Best AI-Based Solution for Sales

  • Marchex Stevie Award - Awards Page

    2021 Gold Stevie Award for Sales & Customer Service

    Marketing Solution – New Version, Marchex Marketing Edge

  • Awards.AI Global Annual Achievement Award

    Best use of AI in Marketing and Advertising

  • Digital Dot Com Best Call Tracking Software

    The Best Call Tracking Software Of 2021

  • Best Inbound Call Tracking Software 2021

    Best Inbound Call Tracking Software Companies 2021

  • 2020 Edison Award

    Marchex Conversational AI awarded for Analysis & Predictive Models of Applied Technology

  • G2 Crowd Marchex Sonar High Performer

    G2 Crowd

    Marchex Sonar named a High Performer Enterprise: Lead Capture for Fall 2020

  • G2 Crowd Marchex Sonar Most Implementable Fall 2020

    G2 Crowd

    Marchex Sonar Most Implementable: Mobile Marketing Fall 2020

  • G2 Crowd Highest User Adoption Fall 2020

    G2 Crowd

    Marchex Sonar Highest User Adoption: Lead Capture Fall 2020

  • FeaturedCustomers

    Named Market Leader in Fall 2020 Call Tracking & Analytics Software Customer Success Report

  • market leader

    Destination CRM

    Named a Market Leader in the 2019 CRM Market Leader Awards for the launch of Marchex Sales Edge Rescue and Marchex Stream

  • appealie


    Named a 2018 APPEALIE SaaS Award winner for innovation and driving customer success

  • The Marketing Technology Awards

    A finalist for the Best Call Analytics Platform category at The Marketing Technology Awards 2019, hosted by Search Engine Watch and ClickZ

Hear from our customers

I look at the relationship we have with Marchex as an example of what a strategic partnership should be.

Chuck Tilton
Director, Agency & Partner Operations, CDK Global