Do you want to stop wasting time and focus more on selling? Most folks have things about their job they don’t like and wasting time probably falls pretty high on a lot of people’s list. Whether it’s fielding last-minute requests at 4:45 on Friday afternoon, trying to figure out who is doing what on the sales floor, knowing if your sellers are following up on the leads the business is driving to them, or looking at an empty CRM — it’s important to know a conversation took place.
Think about your list of things you would do to remove non-effective tasks from your plate. Don’t stay trapped in a vicious cycle of inefficiency. There’s a better way.
Technology is available to help you with all the things listed above, and more. Think about the impact it would have on your business if you and your team had more time to close 2-5 or even 10-50 more deals every month? Would it help you hit your sales targets? Help improve the customer experience?
Here are 4 tips to get you more time back & help meet your sales goals:
1. Stop calling your business to mystery shop your sales team
Leveraging a Call Tracking solution that provides call recordings and transcription (+Search) can save you time and delivers more insights if done right. Why mystery shop doesn’t work in retail.
2. Get to the bottom of what happened on a sales call
Do this without having to pester and decipher a poorly written call summary (if you get one) from your sales representative. A Conversation Analytics solution can give you all the data you need to not only understand what happened but provide valuable insights you can use to help coach your team up.
3. Maximize your CRM and the data it holds
It’s important to note that you don’t want to have to remind team members daily to update your CRM with call information. Integrating conversations into your CRM will help drive efficiency and improve productivity. Five tips to maximize CRM software and boost revenue.
4. Focus on closing more of the leads you’re already driving to your business
For example, adding a Sales Rescue solution to your business not only helps you understand when a sales opportunity is lost by a seller but delivers real-time alerts so you can follow-up with the customer or prospect and rescue the sale.
What’s your biggest sales challenge? How are you driving sales enablement across your sales operations? We’d love to connect and share how 1,000’s of our clients are using Conversation Intelligence to drive efficiency and productivity across your organization. Contact us today to learn more.