The Marchex Blog

Insights, news and tips on advanced conversation technology.

Blog Author: Jana Baker

Conversation Intelligence

Conversation Intelligence: What it is, how it works and why to use it

By Jana Baker

Call Analytics, Conversation Intelligence

How the ProMax-Marchex partnership creates value for both companies—and their customers

By Jana Baker

Real Estate business text messaging

Marchex Sonar, Texting in Business

Zillow Sees Surge in Agent Engagement and Satisfaction with Marchex® Sonar

By Jana Baker

Drive revenue in 2021 by optimizing channels that work Thumbnail

Call Tracking, Marchex Sonar

Drive revenue in 2021 by optimizing channels that work

By Jana Baker

Marchex Sonar, Sales Enablement

How to accelerate a sale

By Jana Baker

Conversation Analytics, Conversation Intelligence

4 Ways Conversation Intelligence Can Boost Business Performance

By Jana Baker

Call Analytics, Conversation Analytics

How to make your agency indispensable

By Jana Baker

Sales Enablement

3 technologies that can boost sales conversions from inbound opportunities

By Jana Baker

How call tracking works

By Jana Baker

Forrester Publishes New Sales Enablement Automation Report

By Jana Baker

How Big O Tires gleaned an additional $1M from calls in two months

By Jana Baker

How Juniper Communities learned to reach more prospective residents on the phone

By Jana Baker