Explore the Latest in Call Handling and Data Analytics with Marchex at NADA 2024! Join Marchex at NADA 2024 in Las Vegas from February 2-4, 2024, and dive into a New Year of automotive advancement at booth #6607N. What Awaits You at Marchex’s Booth? Visit our booth to engage in meaningful conversations with our automotiveContinue reading “Visit Marchex at NADA 2024!”
NADA IS HERE! Rev up your NADA 2024 experience by joining forces with the powerhouse Marchex automotive team at Booth #6607N! Get ready for a deep dive into call analytics, data-driven insights, industry best practices, and a sneak peek into the latest Marchex solutions. Don’t let this ride pass you by – stake your claimContinue reading “Unleash the Future of Auto Sales: Marchex Booth #6607N at NADA 2024!”
One way calls can fail at dealerships is when the representative fails to pick up the phone. Calls can go unanswered for a variety of reasons including issues with the phone system, calls incorrectly routing, or inadequate staffing. Luckily, there are several easy, practical fixes you can make to reduce the rate of unanswered calls. Continue reading “Reduce Unanswered Calls”
Although contacting a dealership typically occurs during the later stages of the buying process, it is crucial to recognize that phone interactions often play a pivotal role in making important purchase decisions. The success or failure of these initial phone calls can determine whether a car is sold, or the deal falls through. As theContinue reading “Common Ways Calls Fail at Dealerships”
Automotive dealers can learn how to train their salespeople to build trust during the first call with customers by registering for the final installment of our automotive webinar series. Our auto experts Anne-Marie Anderson, Marchex’s Senior Automotive Market Analyst, and Chris Spensley, our Senior Director of Automotive, will provide strategies to help dealers give theirContinue reading “The Next Step in Your Dealership’s Call Handling Journey”
Auto dealers know that the path to a sale can be a bumpy ride. Not every call with a customer goes off without a hitch – issues can often arise. The true test of a salesperson’s skill is not whether their calls unfold seamlessly, but how they solve problems and overcome roadblocks. Often, the primaryContinue reading “Save the Sale with Positive Customer Engagement”
