elead

Developed by Marchex

Overview

Free your team from having to take notes during customer conversations. With the Marchex elead integration, every phone conversation is captured and posted accurately to the right customer and right lead in your elead CRM. Marchex conversation intelligence filters out the non-lead calls, then captures the customer, conversation disposition, and product information before updating the lead in the CRM. The full transcript and a link to the call recording is also made available. Outbound calls are also captured when elead click-to-call is enabled using the Marchex integration.