Engage for Sales
Empower your dealership by unlocking industry-specific insights from your sales conversations with Marchex Engage for Sales. Secure sales appointments, recover lost sales leads, and ensure every customer gets the follow-up they deserve.
Engage for Service
Service calls drive nearly 60% of a dealership’s inbound calls—are you making the most of them? Marchex Engage for Service helps you capture revenue opportunities with real-time alerts, industry specific insights, and customer sentiment tracking.
New AI Features in Engage
Engage now includes advanced AI features to help auto OEMs and dealerships cut through the noise and focus on leads that convert. Capabilities like call summaries, sentiment analysis, and AI signals — such as lead outcome reason, lead value, and AI-generated topics — help sales teams spot high-potential leads, understand intent, and act quickly. These insights equip your team to act decisively and close more deals.
Automatically log important call data to your CRM
Don’t waste time doing repetitive data entry. Spend less time tracking down caller information. Quickly make outbound calls (click-to-call) from within your CRM.
Improve sales productivity
Elevate your sellers and service advisors with automation and data to close more customers, more often. Maximize existing sales and marketing resources.
Deliver a better buying experience
Understand your customer’s intent and conversation outcome using conversation intelligence. Drive accountability and confirm that your sellers follow up on leads. Have reality-based coaching discussions with your sellers following recent sales and service conversations.
Discover how Conversation Intelligence can boost your vehicle sales
