CALL TRACKING & ANALYTICS
Marchex Marketing Edge
Optimize your digital marketing performance and acquire the highest quality leads.
Accurately attribute calls and web form fills
Multichannel attribution helps you understand your customer’s journey
Learn how
Get credit for the marketing-driven sales you deliver
Whether you're an agency or in-house marketing team, prove the value of your marketing efforts
Learn how
Understand Customer Sentiment
Transform the customer experiences you create by identifying the emotions and perceptions from customer conversations
Learn howThe best brands in the business use Marchex to optimize marketing performance
See how Marketing Edge connects conversation outcomes to revenue
Solution-Driven Packages
Core
- Call Tracking using Toll-free and Local Numbers
- Clean Call® SPAM Protection
- Call Verify
- Call Recording
- Whisper
- Standard Reporting
- Email Alerts
Advantage
- Everything in Core PLUS...
- Enhanced Caller ID
- Call Routing (IVR Selection, Time of Day, Follow Me, Geography or Zip Code)
- Dynamic Number Insertion: 1:1, Channel, Campaign or Keyword Attribution
- Call Transcription
- Keyword Spotting
- Lead Outcome Identification
- Call Tagging
- PCI Redaction
- Social Security Number Redaction
- Web Form Attribution
- Sales Conversion Tracking
View all features
Core
Advantage
Call Analytics
- Local and Toll-Free Call Tracking Numbers
- Clean Call® SPAM Protection
- Call Verify
- Call Recording
- Whisper
- Email Alerts
- Enhanced Caller ID
- Call Routing
- Dynamic Number Insertion(1:1, Channel & Campaign/Keyword Attribution)
- Call Tagging
Attribution
- Static Call Attribution
- Dynamic Call Attributioni
- Web Form Attribution
- Sales Conversion Tracking
Conversation Analytics
- Call Transcription
- Keyword Spotting
- Lead Outcome
Redaction
- PCI Redaction
- Social Security Number (SSN) Redaction
- General Redaction
Integrations
- Google Analytics 4
- Webhooks
- Google Ads
- Search Ads 360
- Google Campaign Manager
- Microsoft Advertising (formerly Bing Ads)
- Tapclicks
- API
Premium Integrations (available as add-ons)
- Adobe
- Salesforce
- Hubspot
- Skai
Quality Assurance
- Availability
- Scalability
- Security
Support
- Training
Package Add-Ons
- Enhanced Caller IDIncluded in the Advantage Package
- Enhanced Caller ID with Demographics
- Custom Reporting
- Lead Outcome Reason
- Lead Value
- Topics
- Call Summaries
- Sentiment Suite
Choose an award-winning, innovative conversational analytics solution
It's easy to integrate Marchex Marketing Edge with your CRM, chat, martech or adtech system
Create a Win-Win by teaming it up with your existing system.