Optimize Your Campaigns For Better ROAS
Marchex empowers marketers with innovative ad-to-conversation analytics, precise channel attribution, and AI-powered insights to drive engagement, nurture leads, and boost conversions. By revealing the 'why' behind customer actions and refining strategies for maximum ROAS, we help to reach the right audience across multiple channels with personalized strategies.
- Campaign Performance
- Precise Targeting
- Real-Time Alerts
- High Purchase Intent
- Lead Outcome &
Value
Boost Revenue and Enhance Performance
Marchex provides customer insights that help sales teams make better decisions, recover lost opportunities, and drive impactful revenue growth while delivering exceptional customer experiences. We make it easy to spot trends and improve call handling by providing conversation intelligence and strengthening agent performance.
Targeting the Right Audience
Marchex automatically identifies high-value leads, using
industry-specific lead value indicators, enabling sales teams to
target the most promising prospects.
Rescue Sales for Revenue Growth
Marchex empowers businesses to recover missed sales
opportunities and enhance revenue by providing real-time alerts,
closed-loop sales tracking, and actionable insights from call
analytics.
Overcome Sales Obstacles
Using analytics to understand performance trends and identify areas of improvement. By analyzing data, sales teams can make more informed choices, refine strategies, and focus efforts.
- Focus on calls that matter
- Customer & lead insights
- Identify missed opportunities
- Measure conversion rates
- Optimize pricing strategies
- Understand why leads don’t convert
Customer Experience Drives Business Results
Marchex AI analyzes human and AI agent performance to boost performance and enhance customer service. With real-time insights and CSAT metrics, understand what is being said on calls, including behavior and performance, which can lead to better customer service, higher satisfaction ratings, and improved business outcomes.
Client Retention Strategies
Proactively address CSAT issues,
retain high-value customers through
real-time alerts, and automatic
remediation actions
Key Elements of Customer Success Impacting Business Performance
Understanding needs, resolving issues quickly, and personalizing interactions drive loyalty, reduce churn, and turn
satisfied customers into repeat buyers and brand advocates.
- Customer Onboarding
- Proactive Engagement
- Optimize Pricing Strategies
- Customer Feedback and Insights
- Customer Retention
- Surveys on Every Call
Conversation Intelligence for Strategic Optimization
Marchex AI provides insights into customer interactions, enabling
corporate leaders to optimize processes, improve resource allocation,
and make informed strategic decisions that accelerate revenue growth.
Conversation Intelligence
Provide actionable insights, analyze calls, texts, and chats to provide actionable insights that enhance lead conversion, service quality, and operational efficiency.
Leading Indicators
Conversation intelligence helps identify
leading business indicators by analyzing
customer interactions to uncover
early buying intent signals, churn risk,
and emerging trends.
KPIs & Benchmarking
Understand why performance is
trending up or down, what to do about
it, how it impacts your business, and
where you rank against your industry
competitors.
It's easy to integrate Marchex Marketing Edge with
your CRM, chat, martech or adtech system
Ready to see Marchex in action?
Discover how Marchex can transform your business with real-time insights, enhanced customer interactions, and data-driven decisions. Let’s show you the difference it can make today!
Get Started Today