Partner with Marchex for your conversation intelligence needs
Conversation intelligence for customer conversations is a highly specialized technology, especially in understanding the nuances and contexts across different industries. Companies choose to partner with Marchex to:
Provide customer conversation insights that help sales teams make better decisions
Measure conversation and fallout rates across the buyer journey
Understand the reason why qualified leads don't convert and how to improve GTM strategies
See ad-to-conversation analytics and precise channel attribution
The Best Brands Partner with Marchex
We Help Solve Your Biggest Challenges
Customer conversations contain a wealth of information, but its value is hard to access
AI-powered conversational intelligence provides deep insights into the thousands of daily customer calls.
Marchex's market-leading AI-powered conversational intelligence platform is a powerful addition to any Partner offering. Trained on hundreds of millions of conversations, it transforms customer interactions into actionable insights that drive measurable business outcomes.
Systems for Partners need to be easy to integrate to maximize value
Select a platform with a robust API and webhooks, and has integrations into many other platforms.
Marchex integrates seamlessly into partner offerings with minimal disruption, delivering immediate value through its plug-and-play architecture, multichannel compatibility, and AI-driven insights that enhance customer engagement, boost conversion rates, and performance across industries.
Partners need scalable, vertical-trained conversational intelligence solutions
Vertical-trained AI can scale easily across partner systems and industries.
Generic AI tools often fail to deliver value across diverse industries. Marchex solutions are trained on real-world data from industries—like automotive, home services, or healthcare—to ensure relevance and accuracy in lead scoring, sentiment analysis, and conversion tracking.
Ensuring compliant handling of conversation data can be a challenge
Select a compliant platform that protect data while enabling deep conversation analytics.
Marchex meets stringent privacy standards while still delivering deep analytics. Our solutions are built for compliance with regulations and support secure data encryption for transparent data governance practices. Sensitive customer information is protected and partners can confidently extract insights without compromising trust.
Discover how Conversation Intelligence can boost your vehicle sales
Reports
Google Reviews and Customer Conversations: A Comparative Study
Hear directly from satisfied clients about how Marchex solutions have transformed their businesses and exceeded expectations every step of the way.
"We saw our appointment-set rates go up as soon as we started using the Marchex application. Having real-time examples of mishandled conversations made it easy to coach our sales team in the moment, while the conversation is fresh."
Keith McCluskeyCEO, McCluskey Chevrolet
"I can now track exactly how many calls I get from traditional and digital campaigns. I can even listen to the calls to determine their nature. Marchex customer service is great, you deal directly with people, not self-help portals. For any marketer, Marchex gives you the power to know exactly what works and what doesn't."
Mike HeimbachDirector, Abell Pest Control
"When Shull Media Partners transitioned to Marchex it was one of the best decisions we ever made. It immediately improved our internal efficiencies while also improving data collections for our clients."
Andrew TaskeVP, Client Relations, Shull Media Partners
"The Marchex products have earned a starring role in our programs and have become essential assets in client renewals."
Steven MetzingerVP, Product Management, Healthgrades
