2022 Predictions

If 2021 has taught us anything, it’s that the future is anything but certain.  Events have been pared down from grand reopenings and software that businesses depend on was suddenly shut down. Even still, there are clear trends on the rise as technology and the need for more customer-centric solutions evolve. In this blog postContinue reading “2022 Predictions”

Automate CRM Processes Using Conversation Intelligence

The auto sales space today is fast-moving, data-driven and efficient – or at least it should be if a dealership is finding and following the best leads from the strongest channels. There’s not much bandwidth for busywork like manual data entry and monitoring calls one-by-one. Still, dealerships need to tune into their data and knowContinue reading “Automate CRM Processes Using Conversation Intelligence”