destination crm

CRM Magazine recently named Marchex one of six “rising stars” in its 2019 CRM Leader Awards. Rising Star awards are determined by the “number of innovative products and services introduced during the past year.”   In its accompanying article on Marchex, CRM Media specifically highlights the advances Marchex has made in the Sales space including:  While Marchex traditionally focused on call analytics for marketing applications, AI and machine learning technologies can help sales operations and customer service personnel find informative patterns in conversational data thatContinue reading “Marchex receives CRM “Rising Star” Award for sales innovation technology”