service department

In Part 1, we discussed three of the biggest challenges auto dealership service centers face—long wait times, miscommunication about repairs, and missed calls. If those hit home, you’re not alone.  But we’re not done yet. There are three more problems that may significantly impact your revenue every week. Let’s break them down—and more importantly, fixContinue reading “Part 2: How to Fix Auto Service Desk Inefficiencies that are Costing You Millions”