Platform Overview

Transform Your Customer Conversations into

Business Growth

The Marchex Engage Platform empowers business leaders with data-driven, actionable insights to elevate strategy and operations—delivering fast, scalable growth in today’s competitive landscape.

Marchex Portal
Marchex Portal

Understand what is happening, why it’s happening, and what to do about it. Go from data to action with key metrics, analytics, recommendations, configurable reporting, and alerts.

Platform Overview Image
marchex mind+ ai
customer conversation management
API AND INTEGRATIONS
Business Challenges

Key Insights Dashboard: Unlocking Business Growth

The Key Insights Dashboard from Marchex transforms complex conversational data into actionable intelligence, empowering business leaders to drive measurable growth. By orienting users to their performance across critical metrics, benchmarking against industry standards, and delivering clear, prescriptive recommendations, the dashboard reveals not only what is happening in your business but why — and most importantly, how to improve.​

 

Benefits

Why Choose Marchex?

Unlocking customer conversation takes specialized technology to deeply understand what is being said, how customers feel, and what actions and insights are needed to grow your business. 

analysis icon
Better AI

Our Mind+ AI is better. It understands industries and provides you with the answers you need to grow.

home-all-inclusive-solution-card-icon03
Customer Insights

Understand what customers want, how they feel, and your best courses of action to meet their needs.

home-all-inclusive-solution-card-icon01
Performance Metrics

See the performance of your conversation data and identify what's working and where to make improvements.

integration icon
Seamless Integrations

Easily integrate with your CRM, CDP, analytics tools, and other key platforms.

Platform Solutions

Platform Solutions

Marketing

PROBLEM

How do I know what campaigns are producing the least / most leads and appointments, and why?

MARCHEX SOLUTION

Measure campaign effectiveness at driving quality leads across channels and optimize campaigns in real-time to maximize impact.

Platform Solution Image
img-hexagon-patterns

Let's Transform Your Business Together!

Have a question or ready to dive in? We're here to help you harness the power of our platform and drive your success. Let’s make something amazing happen!

Get Started Today
girl with laptop

It's easy to integrate Marchex Marketing Edge with your CRM, chat, martech or adtech system

img-logo-hubspot
ring central
img-logo-salesforce
zapier marchex integration
google analytics
img-logo-hubspot
ring central
img-logo-salesforce