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Category Archives: Industry News

Marchex named a leader in inbound call tracking by real users on G2 Crowd

G2 Crowd identified Marchex as one of the best inbound call tracking providers, thanks to high ratings in customer satisfaction and “likeliness to recommend” from real users. G2 Crowd is a top business solutions review website. “It’s an honor to be recognized by G2 Crowd, and ultimately, by our customers. We understand providing a meaningfulContinue reading “Marchex named a leader in inbound call tracking by real users on G2 Crowd”

Marchex receives CRM “Rising Star” Award for sales innovation technology

CRM Magazine recently named Marchex one of six “rising stars” in its 2019 CRM Leader Awards. Rising Star awards are determined by the “number of innovative products and services introduced during the past year.”   In its accompanying article on Marchex, CRM Media specifically highlights the advances Marchex has made in the Sales space including:  While Marchex traditionally focused on call analytics for marketing applications, AI and machine learning technologies can help sales operations and customer service personnel find informative patterns in conversational data thatContinue reading “Marchex receives CRM “Rising Star” Award for sales innovation technology”

How to choose the right marketing technology for your business

When you face a marketing challenge today, there’s an excellent chance that marketing technology exists to solve it. On the flipside, with thousands of products on the market and counting, the vast number of options available can make it difficult to know where to start. So, how should you approach selecting marketing technology? Whether you’reContinue reading “How to choose the right marketing technology for your business”