Marchex Logo
Log In

Category Archives: Sales Engagement

Forrester Publishes New Report on Sales Engagement Solutions

Forrester recently published a new report, Now Tech: Sales Engagement Solutions, Q2 2022, which provides an overview of 29 sales engagement solution providers. The report helps revenue teams understand the value they can expect from a sales engagement solution and make informed decisions when selecting a sales engagement provider. Forrester analysts Seth Marrs and Amy HawthorneContinue reading “Forrester Publishes New Report on Sales Engagement Solutions”

Marchex Wins APPEALIE Overall SaaS Award

We’re excited to share the news that Marchex has been selected as the Overall SaaS Award winner in the Analytics + Business Intelligence Category of the 2021 APPEALIE SaaS Awards. Marchex won the award based on its conversation intelligence platform and Sales Engagement product suite. The APPEALIE SaaS Award winners were selected using Net PromoterContinue reading “Marchex Wins APPEALIE Overall SaaS Award”

Twilio Confirms 2022 Zipwhip Software Shut Down

Originally posted on November 4th, 2021 Since originally posting about this in November last year, the news of the Zipwhip software being sunset has continued to materialize. Since then, the Marchex Sonar brand has been able to ensure organizations formerly using Zipwhip do not miss a beat with their communication strategy. When Twilio acquired ZipwhipContinue reading “Twilio Confirms 2022 Zipwhip Software Shut Down”

Boosting Seller Productivity in Today’s Market

The world has rapidly changed around us over the past year and for many of our customers, adapting their sales process to align to the new reality continues to be one of their highest priorities. Record eCommerce competition fueled by global retail giants and product categories that have only just come online are driving upContinue reading “Boosting Seller Productivity in Today’s Market”

3 technologies that can boost sales conversions from inbound opportunities

The pandemic has caused key changes related to the channels we use to conduct business – both personal and professional.  Around the country, broadband providers have worked hard to keep up with demand as homebound consumers increased internet usage including more WiFi and video calls. Carriers such as Verizon and AT&T also confirm that voiceContinue reading “3 technologies that can boost sales conversions from inbound opportunities”

Navigating the Categories of Sales Tech

Marchex was recently included in Forrester’s February 2021 blog post titled, “Sales Tech Convergence and Confusion,” which outlines the need for clarity and defined categories within an expanding sales tech industry. The article describes the overlap between three sales tech categories beginning to merge – Sales Engagement, Revenue Intelligence, and Revenue Operations. According to Forrester,Continue reading “Navigating the Categories of Sales Tech”