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From Missed Calls to Measurable Wins: How Conversation Intelligence Drives Real Business Impact  

In this blog post, you’ll learn how to turn everyday calls into growth: Conversations That Convert For years, marketers measured success by the number of calls generated. But call volume only tells part of the story. What happens during those calls—what customers say, what they ask, how they feel matters just as much, if notContinue reading “From Missed Calls to Measurable Wins: How Conversation Intelligence Drives Real Business Impact  “

Moving Past Call Tracking: Measuring the Real ROI of Conversation Intelligence  

In this blog post, you’ll learn how to move beyond call tracking and uncover the true ROI of your marketing efforts by using conversation intelligence to: Conversations Over Call Volume For years, marketers have leaned heavily on call tracking to gauge campaign performance. Tracking the volume of inbound calls and their sources provided a surface-levelContinue reading “Moving Past Call Tracking: Measuring the Real ROI of Conversation Intelligence  “

Improve Call Handling Performance and Outcomes

In part 2 of our three-part webinar series, discover how to boost agent performance, improve the customer experience and drive incremental revenue from the inbound sales calls you already receive.  Get a first-hand look at how the Marchex platform helps dealerships:

Mastering Phone Call Success to Boost Dealership Profits

On-Demand Learn how improving phone call performance can translate directly into increased sales, more service appointments, and better customer satisfaction. Understand why calls fail and how to address these issues, — dealerships will capture more leads and turn conversations into revenue.