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Key Benefits of Business Texting for Revenue Teams

Texting is one of the fastest growing business practices for engaging with customers. Business texting has a variety of proven benefits, including increased engagement with customers and faster service times. Revenue teams can seize the opportunities that text provides to nurture relationships with customers, lock down sales, and increase revenue. Automated text can further streamlineContinue reading “Key Benefits of Business Texting for Revenue Teams”

How To Meet the Auto Customer’s New Expectations

The days when a customer walked into a dealership, talked to a salesperson, and drove home in a new car are long gone. Instead, consumers want to inquire on vehicle availability and have a clear path to purchase. Yet for many auto shoppers, the call and conversation with a salesperson is the point at whichContinue reading “How To Meet the Auto Customer’s New Expectations”

Marchex Receives the 2022 APPEALIE SaaS Customer Success Award

We’re excited to announce that Marchex has won the APPEALIE SaaS Customer Success Award for our Geeks on Site case study. This is quite an accomplishment, as the APPEALIE SaaS Awards are the most selective in the software space—acknowledging only the most dedicated customer success teams in the SaaS world. The winners of the SaaSContinue reading “Marchex Receives the 2022 APPEALIE SaaS Customer Success Award”

How Auto Dealers Can Win Back Buyer Trust

According to our recent study, trust in auto dealerships has become one of the most important factors in the car buying decision. The global supply chain crisis has affected the auto industry with product shortages, pushing buyers to inquire ahead of time about vehicle availability before going forward with the purchasing process. However, communication regarding theseContinue reading “How Auto Dealers Can Win Back Buyer Trust”

Marchex Wins the 2022 BIG Award for New Product of the Year

We are happy to announce that Marchex Platform Services has won the Business Intelligence BIG Award for New Product of the Year. The Business Intelligence Group awards program is designed to reward the companies, products, and people leading their respective industries. Winners are chosen from a highly competitive pool of applicants as the clear standoutsContinue reading “Marchex Wins the 2022 BIG Award for New Product of the Year”

Integrate the Data You Need with Custom Webhooks

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What if there was a way to help your revenue team more easily incorporate sales and marketing data into your existing systems, such as a CRM or bid management platform, and reduce the need for custom development? Marchex is now introducing custom webhooks with Marketing Edge to address this business challenge. Custom webhooks provide teamsContinue reading “Integrate the Data You Need with Custom Webhooks”

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