Marchex Logo
Log In

Tag Archives: category4}

Prepare Your Team for Electric Vehicle (EV) Phone Calls

The automotive industry is heavily investing in electric vehicles (EVs). Consumers are showing curiosity and excitement, but also raising questions and concerns. Dealerships are at the forefront and must adapt quickly.  Last year, over one million EVs were sold in the US, marking a 9% year-over-year increase. * Despite a slowdown in consumer adoption rates–and dealershipsContinue reading “Prepare Your Team for Electric Vehicle (EV) Phone Calls”

Benefits of Call Summaries for Home Services Companies

“Half the money I spend on advertising is wasted, and the trouble is I don’t know which half” – John Wanamaker   We often discuss what home services companies can do to prioritize calls and focus on calls that matter. To re-cap, here are four easy to use, cost-effective technologies:  However, you might be thinking, “I’veContinue reading “Benefits of Call Summaries for Home Services Companies”

Navigating the Conversational Analytics Maze – Decoding Recall

If you have not yet read Blogs 1 and 2 of Navigating the Conversational Analytics Maze, I would highly recommend you do so, since most of the examples and concepts in this post will require that context to understand.  Welcome to our final installment of Navigating the Conversational Analytics Maze. Thus far, we have lookedContinue reading “Navigating the Conversational Analytics Maze – Decoding Recall”

Marchex Wins the 2024 Appealie SaaS Customer Success Award

Marchex is excited to announce that we have won the 2024 APPEALIE SaaS Customer Success Award! The APPEALIE SaaS Awards annually acknowledge top tier SaaS platforms for high quality products and outstanding customer experiences. Marchex won the award for going above and beyond in our partnership with Sierra Air Conditioning & Plumbing, a Las Vegas-basedContinue reading “Marchex Wins the 2024 Appealie SaaS Customer Success Award”

Maximizing Auto Service & Repair Marketing with Call Tracking and Analytics

In today’s fast-paced world, where technology evolves rapidly and consumer preferences shift constantly, staying ahead of the curve is crucial for businesses in the auto service & repair industry. In this blog, we’ll delve into how harnessing the power of conversational intelligence can transform operations, elevate marketing strategies, and drive revenue growth for both corporateContinue reading “Maximizing Auto Service & Repair Marketing with Call Tracking and Analytics”

Sentiment Suite Wins 2024 Business Intelligence “Sammy” Awards

Marchex is happy to announce that we have won a Business Intelligence Sales and Marketing Technology Award in the Insights and Analysis category for our Sentiment Suite offering! The Sales and Marketing Technology Awards annually recognizes organizations and products that facilitate companies’ and customers’ abilities to connect and collaborate. This is the third time thatContinue reading “Sentiment Suite Wins 2024 Business Intelligence “Sammy” Awards”