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Tag Archives: ChatGPT

How AI Search is Reshaping Customer Calls

ChatGPT Is Changing How People Find Your Businesses:    Artificial intelligence is transforming the way customers discover and connect with businesses. In our recent webinar, “AI is Changing Search – What Does it Mean for Your Customer Calls?,” Marchex experts explored how large language models (LLMs) such as ChatGPT are driving a growing share of customerContinue reading “How AI Search is Reshaping Customer Calls”

“I Let ChatGPT Choose My Auto Shop” – The Growing Influence of AI on Vehicle Service Decisions 

Picture this: You’re driving home from work when your car starts making an alarming grinding sound. Instead of pulling over to frantically Google “car grinding noise,” you ask your phone’s AI assistant what might be wrong and whether it’s safe to continue driving. You do your best at recreating the sound with your voice, hopingContinue reading ““I Let ChatGPT Choose My Auto Shop” – The Growing Influence of AI on Vehicle Service Decisions “