The global supply chain crisis has completely changed the way U.S. consumers buy vehicles. The days when a customer walked into a dealership, talked to a salesperson, and drove home in a new car are long gone. Instead, consumers want to inquire on vehicle availability and have a clear path to purchase. Yet for manyContinue reading “How To Meet the Auto Customer’s New Expectations”
We’re excited to announce that Marchex has won the APPEALIE SaaS Customer Success Award for our Geeks on Site case study. This is quite an accomplishment, as the APPEALIE SaaS Awards are the most selective in the software space—acknowledging only the most dedicated customer success teams in the SaaS world. The winners of the SaaSContinue reading “Marchex Receives the 2022 APPEALIE SaaS Customer Success Award”
Marchex is excited to welcome new dealers and our current clients to our booth at NADA 2023! We hope you will join us in Dallas, from January 26-29, 2023. What can you expect to see at the Marchex booth this year? Well, to start off – we’re pretty happy with our booth design! It’s worthContinue reading “Visit Marchex at NADA 2023!”
Automotive dealers hoping to grow in 2023 should register to attend our live webinar on February 22nd featuring speakers Chris Spensley, Marchex Senior Automotive Marketing Specialist, and Anne-Marie Anderson, Marchex Director of Field Training, and learn our 3-step telephone communication strategy addressing operations, reception, and conversation. Our auto team’s method has helped thousands of dealersContinue reading “3-Step Approach to Win Automotive Sales”
The NADA 2023 show is upon us. We hope you will join us from January 26th-29th at booth #7253 (under the twinkling lights) to discuss the present and future of the auto industry. Our team will be covering a variety of topics including call handling and call tracking, just to name a few. Schedule aContinue reading “NADA 2023 Is Here!”
As an auto seller, you likely know that calls are part of the path to purchase for most customers in the market today. Making sure your calls get answered is critical; so how do you make sure your phone operations are top notch? The NADA 2023 show is now only one week away! If you’reContinue reading “How To Lower Your Dealership’s Failed Call Rate”
