ChatGPT Is Changing How People Find Your Businesses: Artificial intelligence is transforming the way customers discover and connect with businesses. In our recent webinar, “AI is Changing Search – What Does it Mean for Your Customer Calls?,” Marchex experts explored how large language models (LLMs) such as ChatGPT are driving a growing share of customerContinue reading “How AI Search is Reshaping Customer Calls”
That phone call where a customer says “ChatGPT sent me!” is no longer a novelty —it’s becoming the new normal. If your business hasn’t started optimizing for AI-driven search, you’re already behind the curve. The AI Search Revolution is Here The numbers speak for themselves. ChatGPT now has nearly 800 million weekly active users worldwideContinue reading “How AI Search is Revolutionizing Customer Discovery: What Every Business Needs to Know “
AI is rewriting the marketing playbook for franchise and multi-location brands in real time. AI is not just enhancing the way marketers work. It is fundamentally changing how brands engage with customers, analyze performance, and stay competitive. Marchex recently sat down with Crystal Ware, Chief Strategy Officer at Location3, to explore how AI search isContinue reading “How AI Search is Reshaping Marketing for Franchise Brands and What to Do About It “
Marketers face no shortage of online data, but pulling clear, actionable insights from conversations between customers and businesses remains one of the most powerful and yet misunderstood ways to boost marketing performance. Through conversation intelligence, companies can learn not only who their best leads are, but how marketing messages perform in the real world whereContinue reading “How Conversation Intelligence Insights Can Drive Real Marketing ROI “
