How Auto Dealers Can Win Back Buyer Trust

According to our recent study, trust in auto dealerships has become one of the most important factors in the car buying decision. The global supply chain crisis has affected the auto industry with product shortages, pushing buyers to inquire ahead of time about vehicle availability before going forward with the purchasing process. However, communication regarding theseContinue reading “How Auto Dealers Can Win Back Buyer Trust”

Marchex Wins the 2022 BIG Award for New Product of the Year

We are happy to announce that Marchex Platform Services has won the Business Intelligence BIG Award for New Product of the Year. The Business Intelligence Group awards program is designed to reward the companies, products, and people leading their respective industries. Winners are chosen from a highly competitive pool of applicants as the clear standoutsContinue reading “Marchex Wins the 2022 BIG Award for New Product of the Year”

Integrate the Data You Need with Custom Webhooks

What if there was a way to help your revenue team more easily incorporate sales and marketing data into your existing systems, such as a CRM or bid management platform, and reduce the need for custom development?  Marchex is now introducing custom webhooks with Marketing Edge to address this business challenge.   Custom webhooks provide teamsContinue reading “Integrate the Data You Need with Custom Webhooks”

Visit Marchex at NADA 2023!

Marchex is excited to welcome new dealers and our current clients to our booth at NADA 2023! We hope you will join us in Dallas, from January 26-29, 2023. What can you expect to see at the Marchex booth this year? Well, to start off – we’re pretty happy with our booth design! It’s worthContinue reading “Visit Marchex at NADA 2023!”

Is Your IVR helping or hurting your business?

NADA 2023 is just two weeks away! If you’ll be in Dallas on January 26th-29th, stop by the Marchex Booth #7253 to meet our automotive pros and get their thoughts on call handling, the future of auto sales, industry best practices, and more. One topic we are familiar with is the pros and cons ofContinue reading “Is Your IVR helping or hurting your business?”

How To Lower Your Dealership’s Failed Call Rate

As an auto seller, you likely know that calls are part of the path to purchase for most customers in the market today. Making sure your calls get answered is critical; so how do you make sure your phone operations are top notch?   The NADA 2023 show is now only one week away! If you’reContinue reading “How To Lower Your Dealership’s Failed Call Rate”