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Extract Critical Call Data to Increase Patient Appointments

In the age of telehealth, online methods of marketing have become the new industry standard. About 74% of patients research new doctors online. Marketing to potential patients online can benefit health organizations in a variety of ways. Providers already offer easy ways for patients to connect with them online, track overall marketing performance, and personalizeContinue reading “Extract Critical Call Data to Increase Patient Appointments”

Sierra Air Conditioning & Plumbing Gains Greater Visibility with Marchex Integration

Sierra Air Conditioning & Plumbing is a heating and air conditioning company serving the Las Vegas Valley since 1987. They integrated Marchex Platform Services into their field management software solution to obtain greater insight into sales calls. Their staff were then able to use this information to improve their marketing campaign ROI, optimize call centerContinue reading “Sierra Air Conditioning & Plumbing Gains Greater Visibility with Marchex Integration”

Texting Best Practices for Home Service Companies

Home service companies can benefit significantly from using text as part of their communication strategy for several compelling reasons. According to research, the average open rate for text is 98%. Unlike other methods of marketing such as email, a text message is nearly guaranteed to be seen by your audience. Text can be a powerfulContinue reading “Texting Best Practices for Home Service Companies”

Create A Secure GA4 Account Connection Using Secret API Keys

More than eighty of the most popular automotive websites and third-party providers have joined the Automotive Standards Council (ASC) including Marchex. Marchex is a proud founding member of the council and the only call analytics provider. We are supporting standard event naming rules along with other top automotive website brands and have authored the specificationsContinue reading “Create A Secure GA4 Account Connection Using Secret API Keys”

Key Benefits of Business Texting for Revenue Teams

Texting is one of the fastest growing business practices for engaging with customers. Business texting has a variety of proven benefits, including increased engagement with customers and faster service times. Revenue teams can seize the opportunities that text provides to nurture relationships with customers, lock down sales, and increase revenue. Automated text can further streamlineContinue reading “Key Benefits of Business Texting for Revenue Teams”

Marchex Wins 2023 AI Breakthrough Award

We are proud to announce that Marchex Engage for Automotive has won “Best AI-based Solution for Sales” in the 6th annual AI Breakthrough Awards! The awards program was conducted by a top marketing intelligence organization AI Breakthrough, which for several years has been acknowledging the most promising companies and products in the artificial intelligence space.Continue reading “Marchex Wins 2023 AI Breakthrough Award”