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Author Archives: Camille Bishop

Marchex Engage for Automotive Is Now Available in the Fortellis Marketplace

We’re thrilled to announce that Marchex Engage for Automotive has integrated into the Fortellis Commerce Exchange Platform.  This new integration automatically delivers up-to-date conversations, events and outcomes within the CDK Elead CRM, empowering auto dealers to easily deploy Marchex’s conversation intelligence and provide a better customer experience. Dealerships and sales teams can gain insights thatContinue reading “Marchex Engage for Automotive Is Now Available in the Fortellis Marketplace”

Meet the Expert: Catherine Erikson, VP of Senior Living

Tell us about yourself. At the core, I’ve always been someone who thrives on embracing new and emerging technologies. With more than 20 years of experience in Senior Living and Healthcare, I’m passionate about helping the Senior Living industry embrace innovating marketing strategies and analytics. I look to inspire marketers to adopt new and excitingContinue reading “Meet the Expert: Catherine Erikson, VP of Senior Living”

Marchex AI-fueled Products Win 2021 Artificial Intelligence Excellence Award

Marchex technology and product development teams work tirelessly to empower sales and marketing organizations to solve mission critical problems using cutting-edge AI and automation. Today we‘re excited to announce that Marchex AI-fueled products have been awarded the AI Excellence Award in Automation by the Business Intelligence Group. Marchex received the recognition for its sales engagementContinue reading “Marchex AI-fueled Products Win 2021 Artificial Intelligence Excellence Award”

3 Ways Call Tagging Helps Optimize Your Marketing Campaigns

Storage facility owners spend tens of thousands of dollars each year to get potential customers to contact their facilities. They allocate time and funds to online and print advertising, referral programs, direct-mail campaigns and social media. The best marketing in the world is useless, however, if it doesn’t convert leads to paying customers. Marketers dealContinue reading “3 Ways Call Tagging Helps Optimize Your Marketing Campaigns”

How Answering the Phone Drives More Sales for Dealers

Most dealership incoming sales (and service) opportunities arrive by phone, and what happens next is not complex – the call is either answered and a conversation takes place, or they hang up without talking to anyone. The challenge, and the opportunity, is how you reduce ‘failed calls’ to deliver a better customer experience and maximizeContinue reading “How Answering the Phone Drives More Sales for Dealers”

How to Get the Most Out of Business Texting

It’s no secret that customers expect to interact with brands in an increasingly personalized way. According to Epsilon, 80% of customers are more likely to buy a product or service from a brand that provides personalized experiences. Also, modern day consumers expect these interactions, from advertisements to email newsletters, to be tailored to their needs. InContinue reading “How to Get the Most Out of Business Texting”