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Author Archives: Camille Bishop

“ChatGPT Suggested Your Facility for My Mom” – The New Era of AI-Powered Senior Care Research 

“Mom fell again last night, and I don’t know what to do.” A heartfelt message like this, could be uttered into ChatGPT app at 3 AM by a worried adult child.  A profound shift is under way in how families navigate senior care decisions. They’re no longer waiting for business hours to call information linesContinue reading ““ChatGPT Suggested Your Facility for My Mom” – The New Era of AI-Powered Senior Care Research “

“I Found You on ChatGPT” – How AI Search Is Reshaping the Patient Journey in Healthcare 

When a patient calls your practice and mentions they found you through ChatGPT or another AI tool, you’re witnessing a fundamental shift in how people discover healthcare providers. This isn’t just about convenience—it’s about patients seeking immediate, reliable answers to their health concerns from sources they trust.  See How AI Search is Revolutionizing Customer Discovery:Continue reading ““I Found You on ChatGPT” – How AI Search Is Reshaping the Patient Journey in Healthcare “

“ChatGPT Recommended You Guys” – Why AI Search Results Are the New Word-of-Mouth for Home Services 

The call comes in at 2 AM: “My basement is flooding, and I found your number through ChatGPT.” Or maybe it’s a Saturday morning: “Your company came up when I asked about lawn care services in my area.” These scenarios are becoming more common as homeowners increasingly turn to AI tools for urgent home serviceContinue reading ““ChatGPT Recommended You Guys” – Why AI Search Results Are the New Word-of-Mouth for Home Services “

ChatGPT’s New Role as Car Buying Advisor: How AI is Transforming Dealership Marketing 

Picture this: A potential customer asks ChatGPT, “What’s the best place to buy a reliable used car under $25,000 near me?” Within seconds, they receive detailed recommendations for three local dealerships—complete with inventory insights, financing options, and customer satisfaction ratings. Your dealership isn’t mentioned.  This scenario is playing out thousands of times daily as AIContinue reading “ChatGPT’s New Role as Car Buying Advisor: How AI is Transforming Dealership Marketing “

How AI Search is Reshaping Marketing for Franchise Brands and What to Do About It 

AI is rewriting the marketing playbook for franchise and multi-location brands in real time. AI is not just enhancing the way marketers work. It is fundamentally changing how brands engage with customers, analyze performance, and stay competitive.  Marchex recently sat down with Crystal Ware, Chief Strategy Officer at Location3, to explore how AI search isContinue reading “How AI Search is Reshaping Marketing for Franchise Brands and What to Do About It “

How Conversation Intelligence Insights Can Drive Real Marketing ROI 

Marketers face no shortage of online data, but pulling clear, actionable insights from conversations between customers and businesses remains one of the most powerful and yet misunderstood ways to boost marketing performance. Through conversation intelligence, companies can learn not only who their best leads are, but how marketing messages perform in the real world whereContinue reading “How Conversation Intelligence Insights Can Drive Real Marketing ROI “