Utilize Customer Insights with Marchex

They say knowledge is power and I absolutely agree. The best example I can think of lately is the annual JD Power automotive summit which always precedes the NADA convention.   This year was the same and a little different.   What was the same? The best and brightest in the industry showed up inContinue reading “Utilize Customer Insights with Marchex”

Benefits of Call Summaries for Home Services Companies

“Half the money I spend on advertising is wasted, and the trouble is I don’t know which half” – John Wanamaker   We often discuss what home services companies can do to prioritize calls and focus on calls that matter. To re-cap, here are four easy to use, cost-effective technologies:  However, you might be thinking, “I’veContinue reading “Benefits of Call Summaries for Home Services Companies”

Key Benefits of Marketing Edge + GA4 Integration

Last summer, Google officially retired Universal Analytics (UA) and transitioned over to Google Analytics 4. The new generation of digital analytics notably tracks both web and app activity. A few months prior to the launch, Marchex introduced the general availability of its GA4 integration with Marketing Edge to help marketers and businesses meet the customerContinue reading “Key Benefits of Marketing Edge + GA4 Integration”

Use Session-Based DNI to Improve Your Marketing Strategy

Session-based dynamic number insertion, or DNI, is a call tracking tool that helps marketing teams link phone conversations to the online sources that drove them.  What Does DNI Track?  Session-based DNI is a key component of call tracking solutions that allows you to see which actions lead a customer to call your business. The toolContinue reading “Use Session-Based DNI to Improve Your Marketing Strategy”

Driving Success: How DGDG Transformed Automotive Marketing with Marchex

In the fast-paced automotive industry, staying ahead is crucial for success. The Del Grande Dealer Group (DGDG), a prominent family-owned automotive consortium in the Bay Area, has been a trailblazer since its establishment in 1998. Committed to customer satisfaction and equipped with an extensive top-tier vehicle portfolio, DGDG continuously evolves to meet market demands. PartneringContinue reading “Driving Success: How DGDG Transformed Automotive Marketing with Marchex”

Industries that Need Call Tracking and Analytics to Succeed

Updated 4/16/24 Phone calls are critical conversion paths for multi-location and franchise businesses. When consumers search for a local business or healthcare provider, they often contact them by calling. This is especially true for industries with complex, expensive, urgent, or infrequently ordered products and services.   For industries like automotive services & repair, home services, seniorContinue reading “Industries that Need Call Tracking and Analytics to Succeed”