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Read our recent press releases

Marchex Announces Second Quarter 2018 Results
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Aug 01 2018
Marchex Institute Study Finds Hotel and Cruise Industries Lose Significant Volume of Customers Due to Poor Call Handling
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Jul 24 2018
Marchex to Report Second Quarter 2018 Results on August 1
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Jul 20 2018
Marchex Automotive Study Reveals the Cost of Saying “No” to Customers Over the Phone
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Jun 14 2018
Marchex Updates Second Quarter 2018 Financial Outlook
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May 29 2018
Marchex to Attend the Needham Emerging Technology Conference
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May 10 2018
View past press releases

See what the media is saying

“Marchex effectively turns voice data into a currency that businesses can spend to innovate and grow. This  growing company is setting the standard in speech analytics with their purpose-built technology that requires far less customization than other out-of-the-box solutions in their vertical.”

Frank Ohlhorst, Gigaom, Review: IBM’s Watson Can Learn a lot from Marchex Speech Analytics.

Dealer Marketing Magazine

How Call Analytics Help Dealers Transform the Customer Experience
Martech Series

Poor Call Handling Results in Lost Sales Opportunities and Negative Customer Experiences
Hotel Business

Marchex Institute Study: How Poor Call Handling Affects Volume of Customers

Speech Technology Magazine

Speech Analytics Will Cure Your Call DNA
GeekWire

Geek of the Week: Say hello to Erin Murphy of Marchex, whose calling is analyzing business calls
MarTechSeries

TechBytes with Erin Murphy, Analytics Manager, Marchex
WardsAuto

Automotive Study Shows Costs of Saying 'No' to Callers
USA Today

USA Today Snapshots
Tire Review

Saying ‘No’ to Customers: How Much is it Hurting Your Shop?
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