Meet the team leading the way in Conversation Intelligence

Troy Hartless joined Marchex in 2023 to lead Sales, Marketing, Business Development, Solutions Consulting and Customer Success.  Previously, Mr. Hartless served as the CEO of TLJ Capital.  Prior to TLJ Capital, Mr. Hartless served as Chief Revenue Officer at Callis Communications, a SaaS IT business solutions provider, until the company was acquired by CSpire.  Prior to Callis, Mr. Hartless served as President and Chief Executive Officer of Secure Data in Motion, a federated authentication and data encryption software company, in San Mateo, CA.  Mr. Hartless orchestrated the sale of Secure Data in Motion to Proofpoint (PFPT), a publicly traded cybersecurity company.  Mr. Hartless also served as the COO of Infodata Systems (INFD), until the company was acquired by McDonald Bradley.  Mr. Hartless held several other executive positions including CRO at 9 Lenses, a data analytics company, and VP of Enterprise Solutions at Government Technology Services, Inc. (GTSI).  He also worked in various positions in Marketing, Product Management and in the international division of a joint venture between Ericsson (ERIC) and General Electric (GE).  Mr. Hartless earned his bachelor’s degree in business management from Liberty University.

Edwin Miller is an experienced technology executive with a history of formulating go-to-market strategies and business transformations in Cloud, AI, Data Analytics, Cyber Security, IT Services, and SaaS Enterprise Software. Prior to joining Marchex, Mr. Miller served as an operating executive with Gemspring Capital, a private equity firm with $3.4 billion of capital under management. In this role, he advised on all facets of company operations, from strategy to execution, for numerous technology businesses in the global technology landscape.

Mr. Miller previously served as CEO of Astreya, an IT services solution provider, and was a member of its board of directors. During his six years of leadership, the company nearly quadrupled revenue, while headcount doubled to more than 1,000 employees. Prior to Astreya, Mr. Miller was the CEO of Everest Software, an enterprise software company with more than 3,000 global customers, where he drove innovation in the product offerings and an improved go-to-market approach, prior to successfully exiting to Versata. He was also previously the CEO of InfoData, where he helped formulate and execute new business strategies, returning the company to profitable performance while achieving eleven consecutive quarters of growth. Ultimately, InfoData was acquired by a private company. Mr. Miller assembles top-tier executive talent to work with him, creating high-performing, dedicated teams that consistently achieve business goals. He holds an MBA from George Washington University and a business management degree from Liberty University.

Ryan Polley joined Marchex in 2020 to lead Product, Engineering, and Operations.  Previously, Mr. Polley served as the Chief Product Officer of KARGO. Prior to KARGO, Mr. Polley served as a Senior Vice President at Rubicon Project (now Magnite – MGNI), from growth stage through the successful IPO on the NYSE and beyond. Before Rubicon Project, Mr. Polley served as Senior Vice President at Comscore (SCOR) who acquired the venture backed AdXpose where he served as Chief Operations Officer. Mr. Polley served as CEO and founder of Don’t Blink Media which was acquired by Dragon Media Online where he operated as President. Mr. Polley held leadership positions at successful software companies including Classmates Online (acquired by NetZero) & RealNetworks (RNWK). Mr. Polley earned his bachelor’s degree in International Studies at the Jackson School at the University of Washington.

Frank Feeney joined Marchex in 2018 to oversee the Company’s corporate, legal and strategic affairs. Previously, Mr. Feeney served as a senior partner at DLA Piper LLP (US), one of the largest law firms in the US and globally, with offices in more than 40 countries.  At DLA, Mr. Feeney served as a Regional Office Head for DLA’s Corporate, Securities and Finance practice for 15 years.  Prior to DLA, Mr. Feeney had senior leadership roles at several other leading national law firms and has more than 30 years of legal and management experience. Mr. Feeney’s private legal practice was primarily focused on mergers and acquisitions, securities law and corporate governance matters, private equity transactions and venture capital financings, with an emphasis on representing technology-based companies. Mr. Feeney has been Marchex’s chief legal advisor since its inception in 2003, including handling all of Marchex’s numerous corporate acquisitions, public stock offerings and strategic initiatives throughout this period. While at DLA, Mr. Feeney was annually recognized by Chambers and Partners as a leading US Corporate/M&A lawyer. Mr. Feeney earned his J.D., magna cum laude, from the Georgetown University Law Center, and his B.S. (pre-law), summa cum laude, from Northeastern University. Mr. Feeney also attended the DLA Piper Harvard Leadership Program at the Harvard Business School.

Julie Warner joined Marchex in 2019 to lead the company’s Human Resources function.  In this role she is responsible for all facets of people-related functions including compensation and benefits, diversity, employee relations, communications, policy, performance management, talent acquisition and talent management. Ms. Warner has more than 20 years of human resources experience including most recent serving as the VP of Human Resources at Entirenet, a B2B content creation company out of Bellevue, WA. Prior to Entirenet, Ms. Warner was the Human Resources Manager at Ontain Corporation.

Ms. Warner holds a bachelor’s degree in elementary education from Pacific Lutheran University, a Certificate in Human Resources Management from the University of Washington, and PHR and SHRM-CP certifications.

Trevor Caldwell joined Marchex in 2004, prior to Marchex’s IPO, as Strategic Initiatives & Investor Relations Director with a strong background in the communications, emerging technology and digital media industries. He has over 20 years of experience in Corporate Development, Merger & Acquisitions, Strategic Partnerships, Investor Relations, Equity Research, Entrepreneurship and Management. Mr. Caldwell’s expertise includes corporate strategy development and communicating with a variety of investor audiences while navigating the course of a company’s evolution in the public markets. Previously, he had a deep background in Equity Research and Institutional Sales at several investment banks including Legg Mason, Thomas Weisel Partners and Volpe Brown & Whelan. Mr. Caldwell earned his Bachelor of Arts degree with honors in Economics and Political Science from Colorado College.

Kevin Root has over 35 years of experience in developing technology products and services for leading enterprise retailers. He has been publicly recognized by JD Power & Associates as one of the automotive industry’s original “eCommerce Pioneers.” Mr. Root has led product and strategy for firms like Cobalt and Dealer.com and has managed auto portals including DrivingSales, UsedCars.com, DriverSide, and MSN Autos/Microsoft CarPoint. Prior to Marchex, Mr. Root lead Root & Associates, which specialized in automotive market research, guiding OEMs and technology providers to new opportunities. Today, he continues to solve the leading challenges for Marchex’s business partners as the Chief Marketing and Insight Officer.

Mr. Root received his Bachelor of Science at Western Washington University and has a graduate degree from Stanford University Graduate School of Business.

Matt Muilenburg has more than 20 years of experience in operations and business development, with deep expertise in the automotive industry. He is a strategic partner for automotive companies world-wide, helping them solve complex problems in areas including marketing, retention and customer service. As the voice of the customer, Mr. Muilenburg works with OEM’s, dealerships and partners to drive alignment, build sustainable, long term solutions, and untimely drive revenue for enterprise clients. Prior to Marchex, he worked at CDK Global, ADP and invested more than 15 years at the Cobalt Group where he led the product solutions team.

Todd Wilson joined Marchex in 2011 and has held multiple leadership roles in the company.  Currently, he leads the analytics team.  Previously, Mr. Wilson served as the head of Corporate and Business Development at Corbis, a rights clearance and stock photo company.  Prior to Corbis, Mr. Wilson was a Principal with Tucker Alan Inc., a consulting firm specializing in finance and accounting issues in litigation, which was sold to Navigant Consulting.  Mr. Wilson earned his bachelor’s degree in business administration from the University of Notre Dame, and he holds the Chartered Financial Analyst designation.