The Marchex Blog

Insights, news and tips on advanced conversation technology

Call Tracking, Speech Analytics

The Marketing Blind Spot is Still a Problem

By Adam Hutchinson

We’ve written often of the “blind spot” — that portion of the digital marketing pipeline missing from attribution. It can…

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Call Tracking

The uptick in spam calls to businesses – and what you can do about it

By Erin Murphy

If you feel like you’re receiving increasingly more spam robocalls, you’re not alone. According to Consumer Reports, the number of…

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Call Analytics, Call Tracking

Marchex Named Market Leader for Call Tracking & Analytics Software

By Marchex Marketing Team

Marchex has been named a Market Leader in the Spring 2019 Call Tracking & Analytics Software Customer Success Report published…

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Sales Rescue

Deep Call Scoring: Marchex Sales Rescue

By Todd Wilson

The Marchex MIND Lab data science team has built the best of breed AI for conversational analytics from Marchex’s growing…

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Marketing Technology, Thought Leadership

Learn something new every week: Attend Marchex webinars

By Jana Baker

Now that a quarter of 2019 is behind us, it’s a good time to revisit those New Year’s resolutions. Have…

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Marketing Technology

New Google Ads Editor Simplifies Click-to-Call Campaign Management

By Adam Hutchinson

Search engine marketers take note: Google recently launched a new version of its Google Ads Editor, and it’s a serious…

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Data, Thought Leadership

The accelerating evolution of call analytics: An interview with Mark Corley, SVP of Analytics at Marchex

By Jana Baker

Today, I’m speaking with Mark Corley, SVP of Analytics at Marchex. Mark was recently quoted by Greg Sterling of Search…

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Call Analytics, Speech Analytics

Using AI to inform decision-making: Join our webinar

By Gabe Arntsen

What is AI and NLP anyway? AI may be the buzzword of the day, but what do people really mean…

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Thought Leadership

Predictive Technology research shared at the 2019 International Conference on Innovation in Artificial Intelligence (ICIAI-2019)

By Junmei Zhong, PhD

Advanced predictive technology took center stage last week at the third International Conference on Innovation in Artificial Intelligence (ICIAI-2019) and…

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Call Analytics

Is your business missing key opportunities?

By Lindsay Calkins

For businesses that rely on the phone channel for profitability, setting up marketing programs to drive calls is often a…

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Marchex recognized as a top Call Analytics platform by Martech users and experts - Blog Thumbnail 710x510-min
Call Analytics

Marchex recognized as a top Call Analytics platform by Martech users and experts

By Marchex Marketing Team

As a technology company, Marchex understands the importance of ongoing innovation. And as marketers, it’s our job to share the…

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Top tools used by Two Men and a Truck® to manage marketing across its franchise - Blog Thumbnail 710x510-min
Call Analytics, Speech Analytics

Top tools used by Two Men and a Truck® to manage marketing across its franchise

By Marchex Marketing Team

Marchex customer, Two Men and a Truck, is the largest moving company in the country with over 330 franchise locations….

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