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The Marchex Blog

Insights, news and tips on advanced conversation technology

Featured Blog Posts

Conversation Intelligence, Engage for Automotive

Conversation Intelligence at the Auto Dealership

By Morgan Lalikos

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Conversation Intelligence

Conversation Intelligence: What it is, how it works and why to use it

By Jana Baker

Call Analytics, Call Tracking

Call Tracking and Call Analytics: The Basics

By Camille Bishop

online-methods-of-marketing-in-healthcare

Marketing Edge, Thought Leadership

Extract Critical Call Data to Increase Patient Appointments

By Cynthia Dalrymple

use-text-messaging-in-healthcare

Thought Leadership

Texting in Healthcare Best Practices

By Morgan Lalikos

secure-appointment-on-initial-call

Thought Leadership

Speed to Lead: Secure Appointments on the First Call

By Susy Boyter

use-warm-transfers

Thought Leadership

Create a Smoother Call Experience by Reducing Ring Transfer Abandon

By Morgan Lalikos

caller-hangs-up

Thought Leadership

How To Reduce Customer Hang-Ups

By Morgan Lalikos

auto-customer-conversations

Engage for Automotive

Train Your Staff to be Auto Sales Pros

By Morgan Lalikos

measure-success-with-clicks

GA4 Brings Online and Offline Signals Together

By Chris Spensley

Call Analytics, Engage for Automotive

Reduce Unanswered Calls

By Morgan Lalikos

ga4-integration-is-available

Industry News, Marketing Edge

GA4 Integration is More Than a Checked Box

By Morgan Lalikos

phone-interactions-play-pivotal-role

Engage for Automotive

Common Ways Calls Fail at Dealerships

By John Chesemore

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Conversation Intelligence, Marchex Platform Services

Enrich Data Within Your Current Platform with Marchex Platform Services

By Morgan Lalikos

Marchex Wins 2023 AI Breakthrough Award

By Morgan Lalikos

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