The Marchex Blog

Insights, news and tips on advanced conversation technology.

Call Analytics, Conversation Intelligence

How the ProMax-Marchex partnership creates value for both companies—and their customers

By Jana Baker

Call Tracking, Data

How Call Tracking Can Help Your Business

By Eddy Brotemarkle

Engage for Automotive, Sales Rescue

Failed calls equate to lost revenue and negative customer feedback

By John Chesemore

Call Analytics, Call Tracking

How to use dynamic number insertion to see what drove customers to call

By Angela Noh

Sales Enablement, Sales Engagement

Boosting Seller Productivity in Today’s Market

By John Chesemore

How to Get the Most out of Business Texting

How to Get the Most Out of Business Texting

By Sara LeMesh

Sales Enablement, Sales Engagement

How Answering the Phone Drives More Sales for Dealers

By John Chesemore

Marketing Edge, Marketing Technology

3 Ways Call Tagging Helps Optimize Your Marketing Campaigns

By Angela Noh

Sales Enablement, Sales solution

Marchex AI-fueled Products Win 2021 Artificial Intelligence Excellence Award

By Frank Larkin

Conversational Analytics, Text

Meet the Expert: Catherine Erikson, VP of Senior Living

By Nancy Cho

Marchex Sonar, SMS Communication

Zillow Sees Surge in Agent Engagement and Satisfaction with Marchex® Sonar

By Jana Baker

Conversational Analytics

Celebrating Women’s History Month in Conversation Analytics

By Camille Bishop