Marchex Webinars
Join us live and on-demand for tips and examples of Conversation Intelligence in action
Featured Webinar
Featured
New Research: Google Reviews vs. Call Sentiment - Sentiment Analysis Identifies Missing Insights
October 14, 2024 – 9AM PT | 12PM ET – 30 Minutes
How many customers leave an online review? Only a small percentage. But how many share their real sentiment and emotions on a phone call? Most do.
We’ll discuss:
- The ratio of sentiments in phone calls to online reviews
- The quantity, quality, and timeliness of sentiment-based reviews
- How business leaders, marketers, and sales teams can turn these insights into faster growth
