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Conversation Analytics

Marchex® Spotlight for Automotive

Empowering your business to improve performance and deliver exceptional customer experiences 

Monitor key strategic metrics

Quickly assess overall performance and understand how you’re tracking against company goals.

Utilize performance benchmarks

Rank brand and dealership performance using call handling benchmarks to improve business results.

Dive into call details

Easily access transcripts and review caller summaries in one place.

Make data-driven decisions

Optimize campaigns, improve performance, and increase customer satisfaction using real conversation data.