We’re ecstatic to announce that Marchex has won Business Intelligence Group’s “Product of the Year” award in the 2022 Sales and Marketing Technology Awards program, also known as the “Sammys.” This will be our second consecutive win after receiving the same award in 2021 for our Engage for Automotive product, a sales engagement solution for automotive dealers. Every year, the Sales and Marketing Technology Awards recognizes organizations and products that facilitate companies’ and customers’ abilities to connect and collaborate.
“We are proud to reward and recognize Marchex for their innovation and dedication to helping both the organizations using their technology and the ultimate consumer,” said Maria Jimenez, Chief Nominations Officer, Business Intelligence Group. “It was clear to our judges that their efforts will improve how we all connect with the brands we love for years to come.”
Powered by state-of-the-art AI technology, the Marchex Conversation Intelligence platform allows businesses to provide excellent customer service, perform necessary actions, and increase revenue. The technology itself identifies important insights from both voice and text conversations at scale and triggers actionable signals that give sales and marketing teams the information and tools needed to achieve their business goals.
“At a time when providing businesses with actionable data is more important than ever, our team continues to deliver AI-powered solutions that address this need and set the stage for further innovation,” said Ryan Polley, Marchex Chief Operating Officer. “It is gratifying to see Marchex’s work being recognized by the broader industry, and we’re honored to receive this particular award for the second consecutive year.”
To learn more about our leading conversational intelligence platform, contact us.