CASE STUDY

Service Experts Recovers Missed Sales Opportunities

Download as PDF

 

strategic america

 

service experts

Strategic America is an integrated digital marketing agency focused on the home products and services industry. The agency helps businesses grow by creating marketing strategies that offer customized experiences for their clients’ customers.

Service Experts provides repair and maintenance of HVAC, plumbing and other home-based systems.

The Results

25%

of missed opportunities rescued

60%

of recovered opportunities were new customers

787%

Return on Investment

With Marchex Sales Edge Rescue, we helped our client, Service Experts, significantly increase revenue from the leads we helped drive by providing them with opportunities to recover missed sales.

Nathan Johnson
VP of Marketing Services, Strategic America

The Marchex Sales Edge Rescue program has given us a tool that can improve the customer experience while also saving potential sales opportunities.

David Moody
VP of Marketing and Customer Engagement, Service Experts