Outperform with Every Conversation
Sales teams that don’t listen, learn and adapt lose out
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Marchex Sales Edge
What if you could use the conversations your business has every day to continuously improve your sales performance — with the power of Conversational AI?
Marchex Sales Edge is a Conversational AI product suite that enables your business to listen at scale to what customers are saying, optimize your sales approach to deliver customer experiences that improve sales outcomes, and outperform your competition.
Conversational AI powers a more effective sales process
Listen
Hear what prospects are saying and analyze your conversations at scale
Learn
Optimize your sales approach, identify what works, and apply it across your organization
Act
Take the right actions to win more deals and crush your team’s quota
Enterprise
Analyze conversational performance to improve outcomes across your national sales organization
Marchex Sales Edge Enterprise is a Conversational AI solution for corporate managers that provides conversation performance insights and trends that enterprises can use to boost sales outcomes across a distributed sales organization.
- Brand-wide performance tracking and reporting
- KPI dashboards
- Call listening
- Enterprise/regional/area view hierarchies for KPI and conversation data rollup
- Single Sign-On
Local
Grow your business at each location by prioritizing your best leads
Marchex Sales Edge Local is a Conversational AI solution for business location managers that analyzes phone conversations, provides performance insights and prioritizes leads using intelligent lead scoring.
- Rich lead scoring using deep consumer intent signals and offline data
- Mobile-first user experience for on-the-go usage, including hands-free call listening
- KPIs dashboard
- Call playlists
- Conversation notation and sharing
- Integrates with your Salesforce Sales Cloud CRM for distribution of prioritized leads to your sales team
- SMS and email alerts for salespeople
Rescue
Get alerts about missed opportunities so you can take quick action to save the sale
Conversational AI-infused call monitoring, scoring and engagement solution that alerts your business when potential buyers hang up without making an appointment or purchase, so you can take real-time action to rescue the sale
- AI-powered Call filtering
- Call monitoring and deep scoring
- Call saver dashboard
- Missed opportunity SMS and Email alerts
- Enables follow-up tracking
