Marchex Call Analytics
Find more of your best customers and drive revenue with intelligent conversation data.
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Powerful, actionable insights for marketing, sales and service teams
Know where your calls are coming from
Track phone calls from each digital channel with call analytics. Enable dynamic tracking, block spam, and prioritize the marketing tactics that drive revenue.
Understand what happens on every call
Turn conversations into conversions. Use AI-based speech analytics to identify high-intent prospects, uncover lost opportunities, and create the most outstanding customer experience possible.
Optimize your media spend to drive more calls
Increase ROI with keyword-level attribution, audience modeling, and retargeting. Integrate call intelligence data with leading bid management platforms.
3 Reasons Businesses Should Text
According to a recent Pew Study, 97% of people text at least once a day and 56% of people surveyed prefer to message a business than call customer service according to a Nielsen study. Text messaging helps reach an untapped group of consumers who prefer text communications, which elevates the customer experience and drives more sales.
In this webinar, you’ll learn:
- How to unlock new revenue opportunities
- How to offer consumers more ways to interact with your business
- How quick and easy it is to text-enable your existing business phone number
The best brands in the business
Use Marchex to drive leads and calls—and improve ROI
