Marchex Call Analytics
Find more of your best customers and drive revenue with intelligent conversation data.
Your competitors are texting with your customers, so why aren’t you?
Introducing Marchex NEXTms® Text Messaging
More than half of consumers want the flexibility to text, and not just call your business. Don’t risk missing out on new leads by not offering more ways to connect.
Marchex NEXTms text enables your existing business phone numbers, so you can send and receive text messages from your desktop, online, or the NEXTms mobile app:
- Unlock new revenue opportunities
- Spend less time on the phone
- Meet customers where they are
Powerful, actionable insights for marketing, sales and service teams
Know where your calls are coming from
Track phone calls from each digital channel with call analytics. Enable dynamic tracking, block spam, and prioritize the marketing tactics that drive revenue.
Understand what happens on every call
Turn conversations into conversions. Use AI-based speech analytics to identify high-intent prospects, uncover lost opportunities, and create the most outstanding customer experience possible.
Optimize your media spend to drive more calls
Increase ROI with keyword-level attribution, audience modeling, and retargeting. Integrate call intelligence data with leading bid management platforms.
The best brands in the business
Use Marchex to drive leads and calls—and improve ROI
