Marchex Call Analytics
Find more of your best customers and drive revenue with intelligent conversation data.
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Powerful, actionable insights for marketing, sales and service teams
Know where your calls are coming from
Track phone calls from each digital channel with call analytics. Enable dynamic tracking, block spam, and prioritize the marketing tactics that drive revenue.
Understand what happens on every call
Turn conversations into conversions. Use AI-based speech analytics to identify high-intent prospects, uncover lost opportunities, and create the most outstanding customer experience possible.
Optimize your media spend to drive more calls
Increase ROI with keyword-level attribution, audience modeling, and retargeting. Integrate call intelligence data with leading bid management platforms.
How Conversational Intelligence Drives Better Business Outcomes
Join Opus Research and Marchex to learn how conversational intelligence can drive better business outcomes that can be measured and validated to convert leads, increase close rates and associated revenue increases.
In spite of the hype around omnichannel customer journeys, many businesses regard the phone as their primary channel for converting leads, making appointments and bringing in new customers. As communication paths between brands and customers change, call intelligence has morphed into “conversational intelligence.”
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The best brands in the business
Use Marchex to drive leads and calls—and improve ROI
