The Marchex Blog

Marchex named a leader in inbound call tracking by real users on G2 Crowd

G2 Crowd identified Marchex as one of the best inbound call tracking providers, thanks to high ratings in customer satisfaction and “likeliness to recommend” from real users. G2 Crowd is a top business solutions review website.

“It’s an honor to be recognized by G2 Crowd, and ultimately, by our customers. We understand providing a meaningful product review takes time. Therefore, thank you to our customers for validating the value of Marchex: helping businesses turn phone calls into customers.”

Anthony Gomes, Sr. Director of Corporate Communications, Marchex

Marchex achieved Leader status by receiving positive reviews from verified users compared to similar products in the Inbound Call Tracking category. For inclusion in the G2 Crowd Grid, a product must receive ten or more reviews.

“Rankings on G2 Crowd reports are based on data provided to us by real users. We are excited to share the achievements of the products ranked on our site because they represent the voice of the user and offer terrific insights to potential buyers around the world.”

–Michael Fauscette, chief research officer, G2 Crowd.


Customers solve a wide range of call-based business challenges with Marchex. They start by optimizing media that drives calls, and then, they improve performance once the call is answered. Marchex helps businesses get a 360-degree view of their inbound calls, so they maximize ROI for this channel.

Learn more about what real users have to say (or leave your own review of Marchex) on G2 Crowd’s Marchex page!

About G2 Crowd

G2 Crowd, the world’s leading business solution review platform, leverages more than 381,000 user reviews to drive better purchasing decisions. Business professionals, buyers, investors, and analysts use the site to compare and select the best software and services based on peer reviews and synthesized social data. Every month, more than one million people visit G2 Crowd’s site to gain unique insights.