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Trust. Not easily earned.
We are the only major conversation analytics company to exceed industry standards for best-in-class reliability and maintain a dynamic, multi-layered security program designed to safeguard your data.
As our customer, you can have full confidence in the security of our products and solutions. We are in it for the long haul. No shortcuts. No compromises.
Protecting your business 24/7
- Comprehensive multi-layered data security program
- SOC 2 Type II certified for security
- HIPAA compliant
- TRUSTe verified
- EU-US Privacy Shield Framework compliant
- Fraud Prevention blocking 90% of spam and robocalls with patented Clean Call® technology
- Cloud-based elastic computing capacity for scalable solutions
- 24/7/365 systems monitoring
Our security program is both comprehensive and dynamic, and includes:
- Physical security of all data processing facilities
- Encryption of sensitive data at rest and in transit
- Access and data integrity controls
- Intrusion detection systems
- Penetration testing and vulnerability scans
- Change/patch management controls
- Testing and auditing of all controls
- Corrective action and incident response plans
Our program is designed to give you peace of mind.
We are committed to safeguarding your business and your customers.