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The Marchex Blog

Insights, news and tips on advanced conversation technology

Featured Blog Posts

Conversation Intelligence, Engage for Automotive

Conversation Intelligence at the Auto Dealership

By Morgan Lalikos

Woman using phone while on laptop

Conversation Intelligence

Conversation Intelligence: What it is, how it works and why to use it

By Jana Baker

Call Analytics, Call Tracking

Call Tracking and Call Analytics: The Basics

By Camille Bishop

Customer Focus

Forrester Publishes New Sales Enablement Automation Report

By Jana Baker

How Big O Tires gleaned an additional $1M from calls in two months

By Jana Baker

How Juniper Communities learned to reach more prospective residents on the phone

By Jana Baker

Texting in Business

Why you should consider a text channel for your business

By Marchex Marketing Team

Conversation Analytics

Marchex Named The Leader in Conversational Intelligence

By Jana Baker

Conversation Analytics

2020 Edison Award for Marchex Conversational AI and What It Means for Your Business in an Uncertain Market

By Marchex Marketing Team

Conversation Analytics, Industry News

How Marchex is Supporting Customers During the COVID-19 Crisis

By Russell Horowitz, Executive Chairman and Co-CEO

Call Analytics, Call Tracking

Marketing Attribution for Phone Calls – Part 3 of a 3-part series

By Jana Baker

Marketing Attribution for Phone Calls – Part 2 of a 3-part series

By Jana Baker

Marketing Attribution for Phone Calls – Part 1 of a 3-part series

By Jana Baker

2 steps to better outcomes of your inbound calls

By Jana Baker

home services

How Service Experts Recovered 25% of Its Lost Leads

By Jana Baker

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