Call Analytics 201
Marketers spend much of their budget to drive calls. But what happens next? Data from your customer calls – Conversation Analytics – can provide insights that can streamline and optimize the operations side of inbound phone calls.
Upcoming Webinar
Put Conversational AI to Work In Your Business
How AI Can Make Business Decision-Making Better
Applying Artificial Intelligence (AI) to real-life business challenges can be elusive. The power of AI lies in its ability to glean intelligence from huge datasets, such as call data, that would have been impossible to uncover just a few years ago. Join Marchex for a live webinar to learn:
- What AI is and why it’s a gamechanger
- How AI helps conversation-based businesses uncover hidden intelligence
- Which 5 steps to take to get started on your AI journey
