Call Analytics 201
Marketers spend much of their budget to drive calls. But what happens next? Data from your customer calls – Conversation Analytics – can provide insights that can streamline and optimize the operations side of inbound phone calls.
How AI Boosts Data-Driven Decision Making
Get more insights from your data
Understanding how Artificial Intelligence applies to real-life business challenges can be elusive. The power of AI lies in its ability to glean relevant insights from huge datasets, such as call data. Watch our recorded webinar to learn:
- How AI helps businesses that rely on phone calls gain hidden insights
- How some companies are using AI to make data-driven decisions
- Ways to put data from phone conversations to use
Customer success story
Learn how agent script tracking helped a national franchise boost appointments by 25%
Meineke Car Care Centers transforms the customer experience with speech analytics
Meineke improves store performance at scale
Transportation franchise drives more revenue with Marchex
Transportation enterprise converts more callers to customers with Marchex Speech Analytics
Multi-location business solutions
Provide an excellent customer experience across your brand locations.
What marketers can learn from their sales ops teams
Uncover 5 keys topics marketers and sales operations should discuss to optimize inbound leads.